Reach Up Case Manager

State of Vermont•Saint Albans, VT

About The Position

The Economic Services Division (ESD) is responsible for the administration of economic benefits to help Vermonters meet their basic needs. ESD is one of 6 divisions under the Department for Children and Families (DCF) which is one of the largest departments (1000 employees) within the largest agency (Agency of Human Services) in the state of Vermont. This position is located in St. Albans. ESD Leadership recognizes that the division's biggest resource is our staff and is committed to continuously looking at ways to strengthen and support our workforce. Reach Up is one of ESD's benefits programs. It provides financial assistance and coaching services for Vermont families meeting income eligibility criteria. The program's mission is "Reach Up joins families on their journey to overcome obstacles, explore opportunities, improve their finances and reach their goals". Reach Up Case Managers (RUCM) provide mission-driven coaching to help families identify and meet their goals. ESD is looking for someone to join this team who: will collaborate with families in a strength-based way through a coaching model has experience working with individuals and families who may be under extreme stress, have complex needs and experiencing poverty, while simultaneously seeing the potential and strengths in every family will contribute to the development, cohesion and productivity of their team and support teamwork through open and honest communication. thrives in a busy work environment is open to learning new technology and evidence-based strategies has a growth mindset, is flexible and adaptable in a changing work environment recognizes the historic inequities and racism in social and economic systems, and their impact on people today

Requirements

Bachelor's degree in a human services, education and training or workforce development field AND one (1) year or more of experience involving direct client contact delivering case management services, or interpreting and applying rules and guidelines to make decisions regarding eligibility for programs and benefits in the fields described above (such as social services, education or employment programs).
Associate's degree in a human services, education and training or workforce development field AND three (3) years or more of experience involving direct client contact delivering case management services, or interpreting and applying rules and guidelines to make decisions regarding eligibility for programs and benefits in the fields described above (such as social services, education or employment programs).
High School diploma or equivalent AND five (5) years or more of experience involving direct client contact delivering case management services, or interpreting and applying rules and guidelines to make decisions regarding eligibility for programs and benefits in the fields described above (such as social services, education or employment programs)
One (1) year or more as a Benefits Programs Specialist with the State of Vermont.

Benefits

We may offer flex scheduling or alternative work schedules based upon policy
11 paid holidays, plus sick and vacation time
Excellent, health, dental, and vision insurance for employees and their families.
Retirement plans, including a pension
Parental leave for all new parents, including adoptions
Working with a staff who is dedicated to supporting children and families, including your own.
80% State paid medical premium and a dental plan at no cost for employees and their families
Work/Life balance: 11 paid holidays each year and a generous leave plan
State Paid Family and Medical Leave Insurance (FMLI)
Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
Tuition Reimbursement
Flexible spending healthcare and childcare reimbursement accounts
Low cost group life insurance
Incentive-based Wellness Program
Qualified Employer for Public Service Student Loan Forgiveness Program