RDC Product Returns Technician
About The Position
Under general supervision, receives and processes returns. Repairs products for return to inventory as saleable goods whether as used or with warranties. Verifies and processes returns; performs visual inspections of products and minor repairs on finished goods. Coordinates the scrapping process and any related recycling initiative. Unloads incoming shipments; accurately receives and puts away finished good and parts; picks, checks, and loads customer orders. Maintains the cleanliness, orderliness and safety of all areas of the RDC. Follows all safety rules, quality standards and standard operating procedures. Supports maintaining warehouse for order and safety. Assists in maintaining compliance in accordance with Lennox policy and DC Manager’s instruction.
Requirements
- High school diploma or an equivalent combination of education and experience.
- At least 3 years related experience.
- Freon/Refrigerant recovery license or equivalent required.
- Working knowledge of warehousing, inventory, parts, logistics and distribution.
- Computer literate.
- General maintenance.
- Able to work with electronic tools for inventory management.
- Able to move up to 50 pounds.
- Able to recognize equipment and parts locations and prioritize products accordingly.
- Detail orientation and accuracy.
- Able to maintain high service and product quality standards while under pressure.
- Understands seasonally driven business.
Nice To Haves
- HVAC experience preferred.
Responsibilities
- Receives and processes returns.
- Repairs products for return to inventory as saleable goods whether as used or with warranties.
- Verifies and processes returns.
- Performs visual inspections of products and minor repairs on finished goods.
- Coordinates the scrapping process and any related recycling initiative.
- Unloads incoming shipments.
- Accurately receives and puts away finished good and parts.
- Picks, checks, and loads customer orders.
- Maintains the cleanliness, orderliness and safety of all areas of the RDC.
- Follows all safety rules, quality standards and standard operating procedures.
- Supports maintaining warehouse for order and safety.
- Assists in maintaining compliance in accordance with Lennox policy and DC Manager’s instruction.
Benefits
- tuition reimbursement
- medical, dental, and vision insurance
- prescription drug coverage
- 401(k) retirement plan
- short-term disability insurance
- 8 weeks paid birthing leave
- 2 weeks paid bonding leave
- life and long-term disability insurance
- 10 days paid time off
- 12 paid holidays
- 3 floating holidays per year
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
