RCT Regional Health Specialist (within 75 miles of Mid State)

TRILLIUM HEALTH RESOURCES•Greensboro, NC

10h•Remote

About The Position

Trillium Health Resources is seeking an RCT Regional Health Specialist to join their Care Management team. This role is crucial in supporting Care Managers by providing essential assistance in delivering appropriate services to meet members' needs. The Health Specialist will augment the team's workforce capacity and conduct required member contacts. Responsibilities include meeting with members virtually or in person, documenting health updates, suggesting care plan adjustments, and connecting members with community-based resources. The position is remote and requires the individual to reside within 75 miles of Trillium’s Mid State Region.

Requirements

High School Diploma/GED
One (1) year lived experience with an intellectual/developmental disability (I/DD) or traumatic brain injury (TBI) with demonstrated knowledge/direct personal experience pertaining to the North Carolina Medicaid system; OR
One (1) year lived experience with a behavioral health condition and certification as a Peer Support Specialist; OR
A parent or guardian of an individual with an I/DD, TBI, or behavioral health condition with at least (1) year of direct experience providing care for that individual and navigating the Medicaid system on behalf of that individual (parent/guardian cannot serve as a health specialist for their family member); OR
One (1) year of paid experience performing the duties described in the “Responsibilities and Duties” section above, with at least (1) year of paid experience working directly with the Tailored Care Management eligible population.
Must have a valid driver’s license
Certified Peer Support Specialist if used for qualifying as noted above.
Must reside in North Carolina and within 75 miles of Trillium’s Mid State Region, which includes the following counties: Anson, Guilford, Montgomery, Randolph, and Richmond.
Must be able to travel within catchment as required.

Nice To Haves

Two (2) years of paid experience performing the duties described in the “Responsibilities and Duties” section listed in the job description.

Responsibilities

Perform supportive outreach, follow-up, and engagement with members.
Facilitate programs and activities that promote holistic health and improve members’ health literacy/education (teaching self-management skills, sharing self-help recovery resources, distributing educational materials on chronic conditions, etc.).
Arrange/schedule various member services, including appointments, wellness reminders, and non-emergency medical transportation needs.
Collaborate with the Care Manager and other personnel of the care team to communicate information regarding the members’ care, including health updates and changes.
Participate in relevant educational case conferences.
Ensure the proper storage and transmission of sensitive health records.