RCS-Program Coordinator

Indiana University Health System•Indianapolis, IN

14h

About The Position

This position exists to assist the Executive Director and team members with the overall operations including special projects, analysis, policies and procedures. The incumbent will coordinate ongoing analysis and development of methods and systems to improve overall efficiency and effectiveness of services/functions within the assigned area. The positions will provide a significant contribution to Revenue Cycle's overall effectiveness which will be expected through the positions own work and the influence this position has on the work of others. This position will be responsible for coordinating and supporting complex projects consistent with the Revenue Cycle Services goals and priorities.

Requirements

Ability to support and prioritize multiple, complex projects and deadlines with great attention to detail and organization.
Ability to problem solve and collaborate with multiple customer groups with competing needs.
Ability to recognize and assess situations requiring actions.
Ability to handle discretionary and confidential information.
Excellent written, verbal and interpersonal communication skills at a level sufficient to effectively enter into relationship building processes and to present written and verbal presentations to internal management.
Ability to apply knowledge of the organizations policies and procedures.
Ability to handle unexpected problems and frequent interruptions with judgment and diplomacy.
Strong organizational skills.
Critical thinking, analytical and research skills.
Ability to work independently.
Accountability, dependability and initiative.
Ability to manage multiple tasks, juggling several assignments simultaneously and appropriately prioritizing based on workload.
Ability to remain flexible, handling a large volume of work with changing deadlines.
Personal computer proficiency in using various systems and software applications.
Displays cooperative behaviors and willingness to work as a team member.

Nice To Haves

Lean Six Sigma training or experience

Responsibilities

Coordinate ongoing analysis and development of methods and systems to improve overall efficiency and effectiveness of services/functions within the assigned area.
Coordinate and support complex projects consistent with the Revenue Cycle Services goals and priorities.
Problem solve and collaborate with multiple customer groups with competing needs.
Recognize and assess situations requiring actions.
Proactively anticipate problems and take timely correction action.
Handle discretionary and confidential information.
Enter into relationship building processes.
Present written and verbal presentations to internal management.
Apply knowledge of the organizations policies and procedures.
Handle unexpected problems and frequent interruptions with judgment and diplomacy.
Manage multiple tasks, juggling several assignments simultaneously and appropriately prioritizing based on workload.
Handle a large volume of work with changing deadlines.
Work as a team member.