RCS Associate
Indiana University Health System•Indianapolis, IN
•Hybrid
About The Position
This position is responsible for delivering high-quality scheduling outcomes alongside providing exceptional patient experiences within the Revenue Cycle System Patient Access Centers. Responsibilities may include, but are not limited to, scheduling, handling patient inquiries, registration, insurance verification, financial counseling/individual solutions, and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Main Function: Support Access Center operations.
Requirements
- Working knowledge of patient registration
- Working knowledge of financial clearance
- High level of interpersonal skills
- High level of problem solving skills
- Effective written communication skills
- Effective verbal communication skills
- Ability to work within a team
- Ability to maintain collaborative relationships
- Ability to take initiative
- Ability to meet objectives
Nice To Haves
- At least one year of experience in hospital or physician Revenue Cycle
Responsibilities
- Delivering high-quality scheduling outcomes
- Providing exceptional patient experiences within the Revenue Cycle System Patient Access Centers
- Scheduling
- Handling patient inquiries
- Registration
- Insurance verification
- Financial counseling/individual solutions
- Customer service
- Adhering to departmental productivity, quality, and service standards in support of operational goals
- Support Access Center operations
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
