RCS Associate

IU HealthIndianapolis, IN
Hybrid

About The Position

This position is responsible for delivering high-quality scheduling outcomes alongside providing exceptional patient experiences within the Revenue Cycle System Patient Access Centers. Responsibilities may include, but are not limited to, scheduling, handling patient inquiries, registration, insurance verification, financial counseling/individual solutions, and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Main Function: Support Access Center operations.

Requirements

  • Requires working knowledge of patient registration and financial clearance.
  • Requires a high level of interpersonal and problem solving skills.
  • Requires effective written and verbal communication skills.
  • Requires the ability to work within a team and maintain collaborative relationships.
  • Requires the ability to take initiative and meet objectives.

Nice To Haves

  • At least one year of experience in hospital or physician Revenue Cycle strongly preferred.

Responsibilities

  • Scheduling
  • Handling patient inquiries
  • Registration
  • Insurance verification
  • Financial counseling/individual solutions
  • Customer service
  • Adhering to departmental productivity, quality, and service standards in support of operational goals.

Benefits

  • Access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
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