RCM Sr Manager Client Executive

Veradigm•Raleigh, NC

About The Position

Veradigm is committed to the growth and development of our associates. This role involves managing executive-level client relationships, driving AR health and KPI performance, and leading RCM Managers and their teams. The position requires strong analytical skills, excellent communication, and the ability to foster a performance-focused culture. The RCM Sr Manager Client Executive will also collaborate cross-functionally to solve operational challenges and represent RCM expertise in external meetings.

Requirements

12–15 years of progressive experience in Revenue Cycle Management, primarily AR.
Proven leadership of managers and multi-client portfolios.
Strong analytical and problem-solving skills.
Excellent communication and presentation skills (PowerPoint proficiency required).
Minimum High School diploma required.
Applicants for North American based positions with Veradigm must be legally authorized to work in the United States or Canada. Verification of employment eligibility will be required as a condition of hire.

Nice To Haves

Bachelor's degree preferred.
Completion of medical billing training is an advantage.
CRCR or MGMA certification on RCM
Six Sigma (Green Belt/Black Belt)
Strong understanding of billing, collections, denial management, and client analytics

Responsibilities

Manage executive-level client relationships and proactively address needs.
Drive AR health and KPI performance across assigned clients (net collections, DSO, A/R aging, denial trends).
Partner with AVP to resolve escalations and implement corrective actions.
Lead, guide, and develop RCM Managers and their teams.
Monitor performance trends and deliver insights through advanced data analysis.
Collaborate cross-functionally to solve operational challenges and improve workflows.
Support sales discovery calls and represent RCM expertise in external/client meetings.
Coach teams, drive accountability, and foster a performance-focused culture.