ON-SITE RCM OPERATIONS ANALYST
About The Position
Sun Life Health is seeking an experienced RCM Operations Analyst to help drive revenue cycle performance across billing, claims, collections, denials, accounts receivable, and reimbursement. In this role, you’ll turn financial and operational data into meaningful insights—identifying trends, researching root causes, developing KPIs and dashboards, and providing recommendations that improve reimbursement, reduce denials, increase collections, and strengthen overall revenue cycle performance. You’ll work closely with Revenue Cycle leadership and teams across billing, coding, clinical operations, and front office operations.
Requirements
- 5+ years of healthcare revenue cycle experience
- Strong knowledge of billing, claims, denials, collections, A/R, payer processes, and reimbursement
- Advanced Excel and data analysis skills
- Experience developing KPIs, dashboards, and performance reporting
- Strong analytical, problem-solving, and communication skills
Nice To Haves
- Bachelor’s degree preferred; equivalent experience considered
- eClinicalWorks (eCW) and FQHC experience strongly preferred
Responsibilities
- Turn financial and operational data into meaningful insights
- Identify trends
- Research root causes
- Develop KPIs and dashboards
- Provide recommendations that improve reimbursement, reduce denials, increase collections, and strengthen overall revenue cycle performance
- Work closely with Revenue Cycle leadership and teams across billing, coding, clinical operations, and front office operations
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
