RCM Manager

MedMe Health • Remote, TX

74d • Remote

About The Position

We’re hiring a Revenue Cycle Manager to own billing outcomes across a portfolio of accounts. This is a hands-on role focused on resolving complex billing issues, working with payers, and driving claims to reimbursement. You will be the primary billing owner for your assigned accounts, stepping in on escalations, investigations, and onboarding support when needed. This is not a pure execution role; you are expected to identify issues, problem-solve, and drive resolution end-to-end.

Requirements

• 4+ years of experience in revenue cycle management or medical billing
• Strong experience with denials management, payer follow-ups, and claim investigations
• Deep familiarity with US healthcare billing workflows
• Ability to independently own problems and drive them to resolution
• Comfortable communicating billing issues clearly (internally and externally)
• Strong critical thinking skills — not just task execution
• Detail-oriented with the ability to identify patterns and root causes

Nice To Haves

• Experience in pharmacy, ambulatory care, or digital health is a plus

Responsibilities

• Own billing performance for a set of provider accounts
• Investigate and resolve complex claim issues, denials, and reimbursement gaps
• Work directly with payers to follow up, escalate, and resolve claims
• Identify root causes of billing issues and ensure they are addressed
• Support onboarding of new accounts, including billing setup and early claim submission
• Join provider calls when needed to support onboarding, troubleshooting, or escalations
• Partner with account managers to triage and resolve billing-related issues
• Spot patterns in denials or failures and recommend process improvements
• Help establish best practices for billing workflows and payer interactions

Benefits

• Comprehensive Health Benefits: Full coverage for dental, vision, physical, and mental health, plus a health spending account to cover additional wellness needs
• Group RRSP: Secure your future with our Group Registered Retirement Savings Plan (RRSP)
• Professional Development: We support your growth with a yearly budget dedicated to learning opportunities
• Work-from-Home Stipend: A dedicated stipend to help set up and maintain your ideal home office
• Office Closure for Holidays: Enjoy 1-2 weeks of company-wide office closure during the holidays
• Company Retreats: Participate in exciting on-site team retreats for collaboration and bonding

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed