Manager, RCM
About The Position
The Manager of Revenue Cycle Management (RCM) provides leadership and oversight for end-to-end revenue cycle operations across multiple dental specialties within an Epic-enabled environment. This role is accountable for operational performance, workflow governance, and cross-functional alignment supporting scalable, compliant, and high-performing revenue cycle operations. The Manager plays a key leadership role in supporting Community Connect, an integrated program encompassing Revenue Cycle Management, Dental–Medical Integration (DMI), communications, Epic workflows, analytics, and system integrations. The role ensures operational readiness, consistency, and performance as programs and participating practices scale. This position partners closely with Analytics, IT, Epic, Operations, Credentialing, Payor Relations, Communications, and Clinical teams to provide strategic direction, operational oversight, and continuous improvement across revenue cycle and program workflows.
Requirements
- Requires background check.
- Applicant must undergo a background check.
- Qualified applicants with arrest or conviction records will be considered for employment in accordance with any applicable federal, state or local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and/or New York Corrections Law Article 23-A.
- Individuals seeking employment at Delta Dental are considered without regard to race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, actual or perceived physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, citizenship status, or any other legally protected category.
Responsibilities
- Provides leadership and oversight for end-to-end revenue cycle operations across multiple dental specialties within an Epic-enabled environment.
- Accountable for operational performance, workflow governance, and cross-functional alignment supporting scalable, compliant, and high-performing revenue cycle operations.
- Plays a key leadership role in supporting Community Connect, an integrated program encompassing Revenue Cycle Management, Dental–Medical Integration (DMI), communications, Epic workflows, analytics, and system integrations.
- Ensures operational readiness, consistency, and performance as programs and participating practices scale.
- Partners closely with Analytics, IT, Epic, Operations, Credentialing, Payor Relations, Communications, and Clinical teams to provide strategic direction, operational oversight, and continuous improvement across revenue cycle and program workflows.
Benefits
- Competitive base and incentive pay
- 401(k) with robust matching and non-matching contributions
- Rich medical & pharmacy benefits
- 100% employer-paid dental and vision benefits
- Holistic wellbeing program with deep financial incentives
- Generous paid time off plus 12 paid holidays and your birthday off
- Culture of growth and learning: career development; tuition reimbursement; recognition program
- Family support: adoption assistance, fertility treatment, child, elder & pet care assistance
- Social responsibility and volunteer opportunities
- Employee discount program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
