RCM Implementation Account Manager

Assembly Health

7d•$70,000 - $90,000

About The Position

Become an Assembler! If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.

Requirements

3–5+ years of experience in healthcare Revenue Cycle Management (RCM), within physician/professional billing.
NextGen experience required; NextGen Enterprise experience is required.
Knowledge of HIPAA, CMS requirements, payer billing guidelines, and healthcare compliance standards.

Nice To Haves

Experience with clearinghouses, payer portals, and EDI workflows preferred.

Responsibilities

Demonstrated experience implementing and onboarding new RCM clients, from initial kickoff through successful go-live and stabilization.
Experience gathering and documenting client workflows, operational requirements, payer information, provider data, and billing configurations.
Ability to develop and manage implementation timelines, deliverables, dependencies, and client action items across multiple concurrent implementations.
Experience coordinating payer enrollment, ERA/EFT setup, clearinghouse enrollment, EDI configuration, and provider/NPI/TIN setup.
Ability to identify implementation risks, workflow gaps, and potential revenue-impacting issues before go-live.
Experience validating system configuration and conducting pre-go-live testing, including claims, interfaces, reports, and financial workflows.
Strong client-facing skills with the ability to lead kickoff calls, implementation meetings, training sessions, and executive-level status updates.
Ability to partner effectively with internal teams including Operations, Coding, Credentialing/Enrollment, IT, EDI, Finance, and Account Management.
Strong organizational and project-management skills with the ability to manage deadlines and competing priorities independently.
Experience establishing implementation KPIs and monitoring early performance following go-live, including claim acceptance, clean claim rate, charge lag, payment activity, denials, and A/R trends.
Ability to create and maintain implementation documentation, SOPs, workflow diagrams, issue logs, and transition documentation.
Strong analytical and problem-solving skills with proficiency in Excel and healthcare reporting/data analysis.