RCM Cash Posting Cluster Lead

Pennant Services

9d • Remote

About The Position

Working closely with Revenue Cycle Cash Posting Leader and Centralized Cash Posting Team in providing world class best practices for cash collections, and reconciliation for the Portfolio’s Home Health, Hospice, Home Cares and Provider Services agencies. Collaborating with the Revenue Cycle Leaders in developing, monitoring, and maintaining those world class best practices for their Cash Posting and Reconciliations. Partnering with other Centralized Cash Posters and Revenue Cycle Management Team in shared ownership to ensure a world class AR function across the organization.

Requirements

• At least three years’ experience in health care collections management preferably in home health and/or hospice operations and within the Cornerstone Health organization.
• Ability to exercise discretion and independent judgment and demonstrate good communication, negotiation, and public relations skills.
• Demonstrated capability to accurately manage detailed information.
• Able to work tactfully and collaboratively with colleagues, peers, service center personnel, sources and payers.
• Demonstrates ingenuity, autonomy, assertiveness, flexibility and cooperation in performing job responsibilities.

Nice To Haves

• Preferably cash posting experience within Home Care Home Base, Eclinical Works and Wellsky.

Responsibilities

• Creates accountability and visibility of collection posting efforts and procedures for reporting to Executive Directors and Operational Leaders.
• Provides coverage for Cash Posters in the event of short term or unexpected absences.
• Provides ongoing training support to Centralized Cash team.
• Establishes and maintains positive and collaborative working relationships with RCM Team and Agency staffing.
• Maintains comprehensive working knowledge of cash posting procedures and identifies when anomalies are occurring to share and communicate with the RCM Team and Agency staffing.
• Provides guidance and support for monthly cash reconciliations and month end close processes.
• Provides and owns monthly reconciliations of cash timing account.
• Partners with Revenue Cycle Team, Executive Directors and/or Cash Posters in payment posting projects in a timely manner.
• Attends monthly Portfolio Metric calls to report on Collections received and any payment posting trends or findings.
• Monitors cash logs to ensure all remits received have been posted.
• Reviews SOX processes to ensure remits are attached in EMR or proper documentation location.
• Monitors and communicates directly with Transition Accounting Team.
• Monitors ticketing system for agency posting support.
• Monitors and identifies zero remittance projections.
• Protects the confidentiality of patient and agency information through effective controls and combined efforts with billing operations.
• Work closely with Cash Posting Team Lead on staffing reviews and performance goals and objectives.
• Hold weekly cluster calls with Centralized Cash Posters and one on one individual support.
• Monitor and support cluster and Agency chats and emails.

Benefits

• Choice of medical, dental, and vision plans
• Retirement savings opportunities through a 401(k) plan with company match
• Recognition through our Moments of Truth Program
• Wide range of free e-courses through our Learning Management System
• Training sessions and seminars
• Generous PTO
• Holidays

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed