RCM ASC Coordinator

Midwest Vision Partners•,

About The Position

The RCM ASC Coordinator coordinates and oversees revenue cycle management (RCM) functions throughout Midwest Vision Partners’ standalone ambulatory surgery centers (ASCs). The role monitors RCM processes and audits behavior to maximize reimbursement and ensure timely completion of work supporting charge entry, claims filing and adjudication, and month-end close. The coordinator works with RCM leaders to identify and remove barriers, improve cash flow, and reduce days sales outstanding (DSO). The coordinator monitors communications, provider queries, and email activity; manages ASC systems and reporting; supports policies, procedures, training materials, and automation; and helps maintain weekly RCM data updates. The role also supports reporting and strategy, escalates issues, monitors turnaround-time metrics, and develops remediation plans when locations fall outside compliance. It coordinates cross-functional collection processes, responds to inquiries, shares performance metrics, and helps staff understand productivity and quality standards. The coordinator stays current on payer, governmental, regulatory, and organizational policy changes and works with leaders to develop risk-mitigation strategies. Other duties may be assigned.

Requirements

At least 5 years of revenue cycle management experience.
Ability to handle multiple tasks simultaneously in a fast-paced environment.
Ability to manage priorities while maintaining a professional demeanor.
Sound judgment and leadership skills.
Excellent critical-thinking skills.
High school diploma.
Demonstrated ability to use PCs and Microsoft Office suites, with advanced Excel capabilities.

Nice To Haves

Experience with HST, Waystar, AllScripts, Nextech, and Payer Path.

Responsibilities

Monitor communication logs, provider queries, and email management to identify needs, trends, education opportunities, and matters for escalation.
Manage ASC systems to improve workflow and serve as an expert in reporting.
Escalate matters to RCM leaders and appropriate RCM and MVP leadership in a timely manner.
Assist with creating policies, procedures, tip sheets, and training materials for staff education.
Assist with creating and maintaining automation processes.
Assist with weekly data correlation and updates for RCM reporting, including Flash and trending.
Work with department leadership to identify reporting needs that support strategy development and execution.
Monitor turnaround times for each location against specified metrics and provide remediation plans for outliers.
Ensure monthly and targeted audits are completed based on organizational and departmental needs.
Work cross-functionally to develop and manage an efficient and effective collection process.
Respond appropriately and promptly to inquiries from leadership, Operations, staff, or physicians.
Share metric performance with RCM leadership to support education and continuous process improvement.
Coordinate communications to assigned staff about productivity and quality standards, policies and procedures, and corporate standards.
Monitor payer and regulatory trends and develop strategies with appropriate leaders to mitigate risks.
Stay current with governmental, payer, and organizational policy changes applicable to the states where services are provided.
Perform other duties as assigned.