Rapid Response Care Assistant

Komplex Group

4d • Onsite

About The Position

At Komplex Care, we specialise in providing tailored, nurse-led complex care for individuals who need ongoing support to live independently in their own homes. Our clients rely on dedicated, professional care staff to ensure their safety, assist with clinical interventions as per their care plans, and help them engage with their local communities. As a Rapid Response Care Assistant, you will be at the forefront of supporting individuals during crucial transitions, such as hospital discharges, crisis management, and care package adjustments. This role demands quick thinking, flexibility, and a compassionate approach as you provide exceptional care to individuals with a wide range of complex needs. These can include, but are not limited to, spinal cord injuries, brain injuries, locked-in syndrome, rehabilitation, and motor neurone disease. In addition to delivering high-quality clinical care, your duties may also involve assisting clients with personal care tasks such as washing, dressing, eating, and toileting, as well as helping with safe lifting, transferring, repositioning, and movement.

Requirements

• Full UK driving licence and access to a vehicle.
• Previous experience in a care environment or a similar role.
• Resilience to stay calm and professional during challenging situations.
• Knowledge of relevant legislation (e.g., CQC standards, health and safety).

Nice To Haves

• Experience in supporting clients with complex needs.
• NVQ/QCF Level 3 in Health and Social Care.

Responsibilities

• Provide responsive care during hospital discharges, emergencies, and care package breakdowns.
• Ensure that clinical skills are kept current, staying up to date with training and developments in care practices.
• Deliver personalised care to clients with complex needs, including spinal cord injury, brain injury, motor neurone disease, and more.
• Assist with personal care tasks (washing, dressing, eating, toileting) and provide safe lifting, transferring, and repositioning support.
• Maintain a calm and professional approach in challenging or high-pressure situations.

Benefits

• Mileage reimbursed at £0.28 per mile from the first mile.
• Travel ticket expenses covered.
• Access to a 24-hour support line, including clinical advice for emergency situations.
• 6-day paid induction course at your local office, paid at minimum wage.
• Additional eLearning modules, also paid at minimum wage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree