Range Master Supervisor (2 positions)

Arizona Department of Administration•Phoenix, AZ

1d•$50,000 - $62,000•Onsite

About The Position

The Arizona Game and Fish Department is hiring two Range Master Supervisors for the Ben Avery Shooting Facility in Phoenix: one for the Rifle Pistol Range and one for the Clay Target Center and Archery Range. The facility spans 1,650 acres, serves more than 240,000 shooters per year, and provides public shooting opportunities in a safe, quality recreation environment. The Rifle Pistol Range Supervisor oversees the public Rifle and Pistol Main Range, the 300-yard range, and the Frank DeSomma Memorial Range, supervising Range Masters and Volunteer Range Safety Officers. The Clay Target Range Supervisor oversees public use of the Clay Target Center and Archery Range, including trap, skeet, and sporting clay courses. Both roles handle staff administration, establish safety and customer-service standards and training, contribute policy input, address staff and customer issues, coordinate emergency or first-responder efforts, and work with Range Management on staffing and facility-wide needs. These positions work in a noisy environment and may involve extreme heat or cold, wind, and rain. A Level 1 fingerprint clearance, legal eligibility to possess a firearm, and an appropriate valid state-issued driver's license are required. Appointment is contingent on a post-offer medical and physical examination, including baseline blood lead and zinc levels and a hearing test, repeated annually. Newly hired State employees must successfully complete E-Verify.

Requirements

Knowledge of complex safety, security, sanitation, operation and maintenance, and public-relations procedures and practices.
Knowledge of firearms safety and education, security matters, state laws, commission rules and orders, department policies, facility operational standards, emergency response procedures, and supervision of employees, volunteers, and special-assignment personnel.
Effective written and verbal communication, leadership, and team-building skills.
Ability to observe range conditions, develop plans to correct problems and fill gaps, and ensure public safety.
Ability to deal with the public in varied and complex situations and make complex facility-safety decisions.
Ability to work well in a team and supervise employees, work unsupervised, and make decisions based on policies and procedures.
Ability to serve as an effective management team member and convey management directions to subordinate employees.
Ability to resolve conflicts or issues involving customers and staff.
Ability to develop and teach training curricula for customer service, firearms safety, and public range operations.
Level 1 fingerprint clearance required before appointment.
Must be legally able to possess a firearm under state and federal laws.
Must possess and retain a current, valid state-issued driver's license appropriate to the assignment.
Must complete a post-offer medical/physical examination, including baseline blood lead and zinc levels and a baseline hearing test; these tests are conducted at hire and annually thereafter.
Newly hired State employees must successfully complete the E-Verify program.

Nice To Haves

One year of supervisory experience.
Three years of customer service experience.
Knowledge of firearms, archery, firearms safety, shooting sports, and shooting ranges.
First-responder and/or EMS training.

Responsibilities

For the Rifle Pistol assignment, supervise Range Masters and Volunteer Range Safety Officers and oversee the public Main Range, 300-yard range, and Frank DeSomma Memorial Range.
For the Clay Target assignment, oversee and supervise public use of the trap, skeet, and sporting clay courses at the Clay Target Center and Archery Range.
Perform staff administrative duties, including performance reviews and hiring.
Develop and implement standards and training for safety and customer service.
Provide policy input regarding safety, customer service, public range operations, and staffing for the assigned facility areas.
Resolve staff and customer issues and coordinate emergency or first-responder efforts.
Report facility functions and activities to the Range Manager (Rifle Pistol assignment) or Assistant Range Manager (Clay Target assignment).
Coordinate with Range Management to balance daily staffing for facility-wide needs, including range safety, light janitorial and custodial work, and maintenance tasks.
Perform other duties as assigned.

Benefits

13 days of vacation
12 sick days
10 paid holidays
Tuition reimbursement program
Participation in the Arizona State Retirement System, with enrollment eligibility effective after 27 weeks of employment
Health care options
Vision care
Dental care
Pharmacy benefits
Flexible spending account options
Life insurance options
Long-term disability insurance options
Short-term disability insurance options
Paid parental leave program
Additional benefit programs