Ramp Manager

Choice Hotels International • North Bethesda, MD

4d • $86,000 - $102,000

About The Position

Choice Hotels, one of the world’s largest lodging franchisors, is seeking a Ramp Manager to join our Strategic Ramp Coordination Department. This department plays a pivotal role in preparing new and conversion hotels to be "revenue ready" during the pre-opening stage by managing key tasks with both internal and external stakeholders. As a Ramp Manager, you will be an essential part of our team, collaborating with hotel owners and operators to ensure their properties are fully revenue ready for successful opening. You will coordinate with various internal teams to prioritize and complete critical tasks that will help these hotels achieve a smooth and efficient opening. We invite you to apply today for our Ramp Manager Midscale and Upper Midscale Brands role today and #MakeItYourChoice.

Requirements

• Bachelor’s degree in hospitality/Hotel Management or equivalent experience preferred
• Proficient in Microsoft Outlook, Excel, PowerPoint and Word
• Demonstrates key competencies to include Communication, Drives vision & Purpose and Being Resilient.

Nice To Haves

• Experience in CRM ‘s (Customer Relations Management) is a plus.

Responsibilities

• Execute pre-opening plans and playbooks, considering factors like, opening timeline, owner sophistication, and hotel readiness.
• Engage regularly with hotel owners, on-property leadership, management company leaders to align on ramp performance readiness.
• Partner with internal operational teams (Ramp, Area Directors) and commercial teams (Global Sales, Revenue Management, Marketing, eCommerce) for collaboration.
• Oversee and coordinate ramp strategies while utilizing analytics to track performance and manage tasks/projects effectively.
• Utilize reporting resources to analyze and influence engagement, adoption, and implementation of commercial levers and activities for performance enhancement.
• Establish post-opening performance expectations through traditional metrics to guide data-driven decision-making.
• Ensure hotel leadership is engaged and using critical path task list to prepare hotels revenue readiness.
• Facilitate seamless post-opening handoffs from Ramp Project Management to Area Directors according to defined processes.
• Introduce Area Directors during pre-opening processes to ensure smooth transitions and ongoing awareness.

Benefits

• Competitive compensation and benefits, including medical, dental, and vision coverage
• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance
• Financial benefits for retirement and health savings
• Employee recognition programs
• Discounts at Choice hotels worldwide
• annual bonus based on the terms of Choice's Management Incentive Plan (MIP)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree