Rakhine Interpreter

LanguageLine Solutions

10d•$1 - $1•Remote

About The Position

LanguageLine Solutions is hiring a Rakhine Interpreter to work from home in the United States. This role involves handling calls on demand to interpret conversations between Rakhine and English speakers across various industries, including healthcare, 911, first responders, education, government agencies, and business. The interpreter will process information quickly and accurately, recognize cultural differences, and maintain professionalism. Training is provided, along with opportunities for advancement. The work environment is certified and supported by a Senior Language Specialist and Help Desks.

Requirements

Fluency in Rakhine and English and skilled in the associated cultural dynamics.
Ability to provide cultural competency and assess regional and accent differences.
Excellent listening, retention, and note-taking skills.
Ability to concentrate, stay detached, remain neutral and objective at all times.
Ability to remain on calls that involve sensitive subjects.
Must be at least 18 years of age.
Legally authorized to work in the United States.
Applicants must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization.
High school diploma or equivalent.
Ability to operate a keyboard and mouse and remain in a stationary position for the majority of the workday.
Ability to operate company provided software and systems.
Sufficient manual dexterity to type or write.
Dedicated personal device for business purposes (Desktop/Laptop/Tablet/Smartphone).
High speed Internet connection (download speeds of no less than 5 Mbps, upload speeds of 3 Mbps, Ping value of no more than 300 ms, Jitter value of no more than 30 ms).
Must have access to a quiet space free from background noise or distraction.

Nice To Haves

Education or work experience in language-related fields such as teaching, language assessment, translation or interpretation preferred.
Ability to read and write the requested languages - highly preferred.
Candidates who are currently employed by a client of LanguageLine Solutions or an affiliated LanguageLine Solutions business may not be eligible for consideration.
Based on your location, a post-offer, a pre-employment background check and/or drug screen may be required.

Responsibilities

Handle calls on demand and render the meaning of conversations between Rakhine and English speakers.
Break communication barriers in industries such as Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, General Business, Law Enforcement, Court, and 911.
Process information quickly and concisely.
Recognize sensitive cultural differences.
Maintain professionalism and courtesy at all times.
Use appropriate terminology and understand common industry procedures and practices.
Translate verbally, not in writing.
Ensure a quiet and secure home-office environment.
Respond to interpreting sessions promptly and conduct interpretation in a friendly and professional manner.
Render correct concepts and meanings according to interpretation protocol, avoiding omissions or additions.
Speak clearly in both languages using proper pronunciation, enunciation, and polite expressions.
Maintain a professional demeanor throughout interpreting sessions.
Remain calm during interpreting sessions, especially in emergency situations.
Maintain punctuality and availability during work hours.
Follow client instructions in compliance with protocol.
Understand protocol and terminology for various industries including Medical, Insurance, Finance, and Law.
Demonstrate commitment to cultural sensitivity and working in a diverse environment.
Remain on calls for extended periods without breaks if necessary.
Provide company standards of service within a dynamic environment.
Adapt to LLS technology enhancements.