Raiser's Edge Database Manager

Shepherds College•Union Grove, WI

About The Position

The Raiser’s Edge Donor Database Administrator serves as the primary system expert for constituent relationship management (CRM) data, ensuring that donor and prospect information is accurate, secure, and structured to drive fundraising and engagement strategies.

Requirements

Minimum of five years hands-on database administration using Blackbaud Raiser’s Edge and Raisers Edge NXT.
Bachelor’s degree in information systems, business, or equivalent work experience.
Mastery of standard Raisers Edge features and functions, proficiency in Microsoft Office applications.
Excellent communication, strong organization, and absolute discretion when handling confidential financial data.

Responsibilities

Maintains all constituent records, including biographical, financial, relationship, and communication updates in Raiser’s Edge database.
Enforces data entry standards, establishes system workflows, and performs global data hygiene.
Oversees system configurations, security settings, user permissions, and standard software updates.
Serves as the primary administrator and technical liaison for Raiser’s Edge and integrated third-party tools (Import-Omatic, GiveCampus, iWave, Double the Donation, financial ledgers, etc.)
Oversees accurate entry of donations and pledges.
Creates fundraising & dashboard reports, donor queries, donor acknowledgement letters, and tax receipts.
Works closely with Business Office to reconcile monthly fundraising revenue with general ledger.
Creates & segments donor lists for direct mail campaigns, email marketing, and special events.
Assists in prospect and donor research in support of major gift portfolios and donor moves management.
Serves as the primary point of contact for internal technical troubleshooting and user questions.
Delivers training materials to new and existing fundraising team members for optimal and uniform use and protection of CRM and supporting applications.