Rail Transit Supervisor

Metropolitan Council•Minneapolis, MN

2d•Hybrid

About The Position

Rail Transit Supervisors are an integral part of the organization, overseeing Metro Transit's Light Rail Operations from the Rail Control Center (RCC). They are responsible for the safe and efficient operation of the Light Rail system through monitoring and directing rail movement from the RCC. Rail Transit Supervisors are also responsible for field supervision of Rail Operations and Facilities including station platforms, station structures, and equipment. Rail Transit Supervisors are expected to follow and enforce all company policies, procedures, rules, and guidelines. This posting will create an eight (8) month eligible list for current and future positions. This position will work onsite at the Rail Control Center or will be traveling in the rail operations field. Hours will vary with the requirement to work weekends and holidays. The candidate's permanent residence must be in Minnesota or Wisconsin.

Requirements

Any of the following combinations of experience in transit, transportation, operations, emergency services, fast paced or high-pressure environments or closely related field and completed educational degree in Business Administration, Transportation, or closely related field with one (1) year of verifiable lead or supervisory experience:
High school diploma/GED with seven (7) years of experience including one (1) year of verifiable lead or supervisory experience.
Associate degree with five (5) years of experience including one (1) year of verifiable lead or supervisory experience.
Bachelor’s degree or higher with three (3) years of experience including one (1) year of verifiable lead or supervisory experience.
Must have a valid driver's license and an acceptable driving record.
Must maintain valid DOT/medical qualifications.

Nice To Haves

Experience working in a Control or Dispatch center.
Experience working in an organization that operates 24 hours a day and 7 days a week.
Strong leadership skillset.
Demonstrated ability to promote and support an equitable, positive, and respectful work environment that values cultural diversity among all employees.
Metropolitan Council Employees Only: Successful completion of any one of the following four Metropolitan Council Leadership/Supervisory training programs will substitute for lead/supervisory experience. You must attach your certificate(s) as proof of completion of the program to your application. Only completion of one of the four programs listed below will substitute credit (6 months or 1 year) for lead/supervisory experience.
Metro Transit Leadership Academy = 1 year
Project Management Development Program (12-month session) = 1 year
Project Management Development Program (6-month session) = 6 months
Four Learning Institute Certificates - You must obtain all four certificates listed below to receive credit for 6 months supervisory experience.
Leading Self-Personal Effectiveness Certificate
Leading Self-Communication Certificate
Leading Self-Business Skills Certificate
Leading Others-Preparing for Supervisor Certificate

Responsibilities

Oversees the day-to-day activities and operations for an assigned portion of both mainline and yard territories with a focus on safety and on-time performance.
Monitors, addresses, and thoroughly documents operator performance, on-time rail performance, service delays, emergencies, and facility concerns.
Reacts quickly and utilizes appropriate personnel, both internal and external, to come to a safe and efficient resolution of all special events, service disruptions, and emergencies.
Coordinates with LRT Vehicle and Systems Maintenance to ensure that equipment is available to provide uninterrupted revenue service at all times.
Coordinates with internal and external stakeholders to ensure planned and unplanned maintenance activities are safely executed.
80% of time is spent in a control center setting utilizing highly technical computer software to monitor and control train movement while communicating via 800mhz radio systems.
20% of time is spent working outside in a field support role, regardless of weather conditions.
Works in a team-centered technical environment; to be successful in the position, individuals must be capable of high mental concentration, work well under stress, and have a strong multi-tasking ability.