Radiology Technical Assistant - Ultrasound (M-F Days)

UTMB Health•Galveston, TX

6d•Onsite

About The Position

The Radiology Technical Assistant will provide quality care to patients undergoing imaging procedures, demonstrating full knowledge of imaging procedures within their assigned modality. They will adhere to all applicable safety policies and work under the direction of the Modality Technologist, Modality Lead or Supervisor, and Imaging Manager. This role involves assisting with patient preparation, flow, and transportation, ensuring patient comfort, and maintaining a clean and safe imaging environment. The assistant will also manage supplies, establish and maintain IVs, and adhere to principles of patient confidentiality and customer service.

Requirements

High school graduate or GED or equivalent years of education, experience and/or training.
BLS CPR Certification.
Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regards to activities impacting patient or employee safety or security.

Nice To Haves

Strong customer service experience required
Progressively demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations.
Adapts to multiple ongoing priorities with minimal supervision including organizing workflow and actively participating in problem-solving.

Responsibilities

Assists in preparing room for radiologic procedures by ensuring required supplies are available.
Assists with patient flow within assigned modality setting.
Responsible for transportation of patients using patient bed, stretcher, or wheelchair as necessary.
Provides comfort measures to patient.
Prepares and assists patients undergoing examinations, and procedures to include patient positioning.
Stocks rooms, carts, cabinets, linen etc. as assigned or requested.
Demonstrates competence in IV establishment and maintenance.
Provides and maintains a clean, safe imaging suite and performs and/or assists others to perform proper aseptic technique, isolation procedures and infection control measures.
Recognizes patient care priorities and manage unexpected or emergent situations.
Checks equipment and supplies for expiration dates, electrical safety tags, intactness, and usability.
Reports equipment and supplies needing replaced or repaired.
Consistently model AIDET principles.
Consistently communicates in a professional and courteous manner.
Demonstrates acceptable productivity and practices cost containment.
Prioritizes and completes all work in an effective and efficient manner.
Demonstrates initiative, resourcefulness, and flexibility.
Reports and seeks assistance in dealing with patient complaints and concerns.
Consistently responds to customer requests and needs in an appropriate manner.
Answers calls accurately and with exceptional customer service at all times.
Practices principles of patient confidentiality (HIPAA).
Accurately schedules, verifies, ensures eligibility, pre-registers and arrives patients.
Completes reminder calls to patients for scheduled appointments.
Uses knowledge of imaging modality and anatomy to accurately copy and transfer images into PACS.
Participates in department meetings activities and supports the clinical, departmental, and organizational philosophy and goal.
Accepts responsibility for own growth and development.
Adheres to internal controls and reporting structure.
Performs related duties as required and/or assigned.