Radiology Support Technician

Lehigh Valley Health Network•Allentown, PA

1d•Onsite

About The Position

Performs a variety of support functions to facilitate the delivery of services to radiology patients following the guidelines for radiation safety. Delivers a high level of patient care and customer service to promote patient satisfaction. Provides other support services, dictated by patient needs, as a care delivery team member. Utilizes effective and appropriate communication styles. Supports imaging and hospital goals and objectives.

Requirements

High School Diploma/GED
Must be 18 years or older
Less than 1 year in a customer service role.
Ability to display a compassionate, positive, and upbeat disposition in interactions with patients and colleagues.
Ability to multi-task.
Basic computer and typing skills.
Ability to organize and prioritize assignments in the delivery of patient care.
Knowledge of medical terminology.
Ability to follow direction and provide accurate reports.
American Heart Association Basic Life Support - State of Pennsylvania within 30 Days

Responsibilities

Confirms physician orders are complete and includes signature, ordered study, reason for test (diagnosis/CPT codes) and obtains missing information prior to treatment.
Provides care to and related activities for patients using a patient/family centered approach and in accordance with established policies in accordance with established policies and procedures.
Employs astute observational skills and properly communicates findings, changes, or problems to RN or Technologist.
Uses effective and appropriate verbal and non-verbal communication styles with patients, significant others, visitors, staff, and professional colleagues.
Demonstrates team building skills by participating in the orientation of new staff, as assigned.
Maintains accurate information in the database; performs all clerical/computer functions to support patient care.
Performs registrations, as required.
Ensures the safety and efficiency of movement and transportation of patients within and to and from departments.
Confirms levels of supplies and equipment to meet requirements for patient care and/or specific departments.
Assumes responsibility for cleanliness and sanitation of the immediate work area and maintains orderliness.