Radiology Support Technician

Schuylkill•Hellertown, PA

1d•Onsite

About The Position

Performs a variety of support functions to facilitate the delivery of services to radiology patients while following radiation safety guidelines. Provides a high level of patient care and customer service to promote patient satisfaction, supports other care delivery needs, uses effective and appropriate communication, and contributes to imaging and hospital goals and objectives. The position is onsite at the Health Center at Hellertown, with an evening shift schedule of Monday through Friday, 3 p.m. to 11:30 p.m.

Requirements

High school diploma or GED.
Must be 18 years or older.
Less than one year of experience in a customer service role.
Compassionate, positive, and upbeat manner when interacting with patients and colleagues.
Ability to multitask.
Basic computer and typing skills.
Ability to organize and prioritize assignments in the delivery of patient care.
Knowledge of medical terminology.
Ability to follow directions and provide accurate reports.
American Heart Association Basic Life Support; Pennsylvania requirement must be met within 30 days.
Ability to lift and carry 40–50 pounds; physical examples include pushing or pulling patients on beds or stretchers and lateral transfers involving up to 50 pounds of the patient's weight.
Frequent to continuous standing and walking; patient transporters may walk 8–10 miles per shift.
Patient care providers may need to kneel, bend, squat, and perform CPR, depending on their role.

Responsibilities

Confirm physician orders are complete, including a signature, ordered study, and reason for the test (diagnosis/CPT codes); obtain missing information before treatment.
Provide patient care and related activities using a patient- and family-centered approach and established policies and procedures.
Observe patients and communicate findings, changes, or problems to an RN or technologist.
Communicate effectively with patients, significant others, visitors, staff, and professional colleagues using appropriate verbal and nonverbal styles.
Participate in orienting new staff, as assigned.
Maintain accurate database information and perform clerical and computer functions that support patient care.
Perform registrations as required.
Ensure safe and efficient movement and transportation of patients within, to, and from departments.
Confirm supplies and equipment are available at levels needed for patient care and department requirements.
Maintain cleanliness, sanitation, and orderliness of the immediate work area.