Radiology Support Technician

Schuylkill•Hellertown, PA

1d•Onsite

About The Position

Performs a variety of support functions to facilitate radiology services while following radiation-safety guidelines. Provides patient care and customer service to promote patient satisfaction, supports patient and family needs as part of the care delivery team, communicates appropriately, and supports imaging and hospital goals. The role is onsite at Lehigh Valley Hospital–Hellertown, at 1770 Main St, with a night-shift schedule of Monday through Friday, 11 p.m. to 7 a.m.

Requirements

High school diploma or GED.
Must be 18 years or older.
Less than one year of experience in a customer service role.
Ability to display a compassionate, positive, and upbeat disposition when interacting with patients and colleagues.
Ability to multitask.
Basic computer and typing skills.
Ability to organize and prioritize assignments in the delivery of patient care.
Knowledge of medical terminology.
Ability to follow directions and provide accurate reports.
American Heart Association Basic Life Support; Pennsylvania state requirement to be met within 30 days.

Responsibilities

Confirm physician orders are complete, including signature, ordered study, and reason for the test or diagnosis/CPT codes; obtain missing information before treatment.
Provide care and related activities using a patient- and family-centered approach and established policies and procedures.
Observe patients and communicate findings, changes, or problems to an RN or technologist.
Communicate effectively and appropriately with patients, significant others, visitors, staff, and professional colleagues.
Participate in orientation of new staff as assigned.
Maintain accurate database information and perform clerical and computer functions that support patient care.
Perform registrations as required.
Ensure safe and efficient patient movement and transportation within, to, and from departments.
Confirm that supplies and equipment are available to meet patient-care and department requirements.
Maintain cleanliness, sanitation, and orderliness of the immediate work area.