Radiology Support Specialist

Orthopaedics East•Greenville, NC

9d•Onsite

About The Position

Orthopaedics East & Sports Medicine Center is seeking a highly organized and patient-focused Radiology Support Specialist to support both clinical MRI operations and diagnostic imaging coordination. This is a dual-function role combining early morning and midday MRI patient preparation support with daily imaging scheduling, coordination, and patient communication responsibilities. You will play a key role in maintaining efficient patient flow, accurate documentation, and an excellent patient experience in a fast-paced outpatient orthopaedic environment.

Requirements

High school diploma or equivalent required
Basic understanding of medical terminology preferred
Strong communication, organization, and multitasking skills
Ability to work in a fast-paced outpatient clinical environment
Comfort working with electronic medical records

Nice To Haves

Prior experience in a medical office, imaging, orthopaedics, or clinical setting preferred

Responsibilities

Assist MRI technologists with patient preparation and screening forms
Assist with MRI positioning and ensure comfort during MRI workflow
Provide basic patient education regarding MRI procedures
Verify patient safety screening, including implant and medical device documentation
Schedule MRI and other imaging studies for Orthopaedics East patients
Coordinate scheduling with outside imaging facilities as needed
Contact patients to schedule, confirm, or reschedule imaging appointments
Schedule follow-up orthopedic appointments after imaging completion
Manage incoming phone calls and patient scheduling inquiries
Create and manage patient visits in ModMed
Upload Radsource MRI reports in a timely and accurate manner
Enter imaging charges accurately and maintain documentation integrity
Fax imaging orders and manage referral paperwork
Maintain imaging workflow readiness, including supply organization
Support x-ray department during high-volume periods by assisting with patient flow between exam rooms and imaging areas
Potentially assist with prior authorization workflows and insurance coordination as trained