Radiology Service Coordinator

Radiology PartnersRemote - AZ, AZ
$19 - $22

About The Position

Radiology Partners is a leading radiology practice in the U.S., serving hospitals and healthcare facilities nationwide. As a physician-led and physician-owned practice, our mission is to transform radiology through innovation in clinical value, technology, service, and economics, while elevating the role of radiology and radiologists in healthcare. We utilize a proven healthcare services model to provide consistent, high-quality care to patients and deliver enhanced value to the healthcare providers we serve. This position involves monitoring imaging systems and worklists, escalating issues, ensuring exam accuracy and completeness, running operational reports, communicating with radiologists and physicians, handling support calls, performing data entry, and maintaining documentation.

Requirements

  • Background in Service Desk, Technical Support, Call Center, or Customer Service roles
  • Strong verbal and written communication skills with a problem-solving mindset
  • Ability to work independently in a fast-paced, continuously evolving environment
  • Proficiency in Microsoft Office Suite
  • Ability to follow documented procedures

Nice To Haves

  • Familiarity with medical terminology, PACS, and EHR/EMR systems

Responsibilities

  • Monitor imaging systems and worklists, escalating issues per established procedures
  • Ensure exam accuracy and completeness; run required operational reports
  • Communicate effectively with radiologists, physicians, and client teams
  • Handle incoming support calls and make outbound calls as needed (non-sales)
  • Perform data entry and maintain clear documentation and communication with team members

Benefits

  • Competitive benefits package – eligibility begins the month after hire with tiered options
  • Compensation reviews and career growth opportunities
  • Flexible schedules to support work-life balance
  • Generous PTO plans and paid holidays
  • Health & wellness coverage options
  • 401k benefits
  • Family planning
  • Telehealth
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