Radiology Scheduling Specialist II

UVM Medical Center • Burlington, VT

23h • Hybrid

About The Position

Performs scheduling and coordinates simple and complex patient appointments for respective clinics, both in person and over the telephone using an automated patient scheduling system. He/she triages patient problems, schedules any related tests and procedures and provides appropriate patient instructions. Ability to communicate in an effective and competent manner to ensure a positive outcome in person or on the phone. Develops collaborative relationships with peers, patients, providers and visitors. The Scheduling Specialist role is divided between two distinct roles: Offsite Scheduling Specialist and Onsite Scheduling Specialist - Arrival Team Member. Each role plays a critical part in ensuring our patients receive timely and efficient care. This opening will fulfill the job duties of Arrival Team Member.

Requirements

• Must possess a high school diploma or equivalent.
• At least six months of experience as a Scheduling Specialist I preferred
• This is a bargaining union position.

Responsibilities

• Work onsite at the hospital and off site locations, welcome and check in patients for their radiology appointments.
• Verify patient information, complete check in procedures and ensure patients are ready for their appointments.
• Assist patients with any questions or concerns they may have upon arrival.
• Assist some patients with changing procedures for their appointment.
• Enter orders for Mammography and Xray patients and some scheduling of these procedures.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees