Radiology Scheduler – Full-Time | Hybrid
About The Position
UVA Outpatient Imaging Culpeper is seeking a friendly, organized, and customer-focused Scheduler I to join their patient-centered team. This role involves assisting patients and referring offices with scheduling outpatient imaging appointments while providing excellent customer service. The position is full-time, Monday-Friday, 8:00 a.m. - 5:00 p.m., with a one-hour lunch. It is located at 509 S. Main St., Suite 100, Culpeper, VA 22701. This is a hybrid opportunity after successful completion of required in-person training. The position offers a career growth path from Scheduler I to Scheduler II, Business Office Supervisor, and Business Office Manager.
Requirements
- High school diploma or general education degree (GED)
- Previous experience working in a medical or healthcare setting is required.
- Strong customer-service, communication, organization, and computer skills are required.
- Ability to work independently and multitask.
- Ability to provide documentation accurately and concisely.
- Knowledge of medical terminology.
- Knowledge of computer applications and Microsoft Office
Nice To Haves
- Previous experience with medical scheduling, patient coordination, registration, or call-center workflows is preferred.
- Experience scheduling radiology or diagnostic imaging services is strongly preferred.
- Familiarity with electronic medical records, insurance verification, and medical terminology is preferred.
Responsibilities
- Manage a high-volume inbound call queue.
- Make outbound calls to schedule patients and follow up on outstanding orders.
- Schedule imaging appointments accurately based on physician orders, diagnoses, and exam requirements.
- Verify patient demographics, insurance information, referring-provider information, and order accuracy.
- Communicate with patients, referring offices, clinical staff, registration, and authorization teams.
- Meet established call-volume, productivity, attendance, and quality expectations.
- Maintain patient confidentiality and provide a professional, compassionate experience.
- Assist with additional scheduling and business-office responsibilities as needed.
Benefits
- Competitive pay
- Quarterly bonus program
- Paid Time Off and holiday pay
- Medical, dental, vision, and prescription coverage
- Flexible Spending Account (FSA)
- 401(k) with company match
- Company-paid life insurance
- Short-term and long-term disability
- Employee Assistance Program
- Training and career-development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
