Radiology Scheduler – Full-Time | Hybrid
About The Position
UVA Outpatient Imaging Culpeper is seeking a friendly, organized, and customer-focused Scheduler I to join our patient-centered team. If you have strong communication skills, enjoy helping others, and are comfortable working in a fast-paced environment, we encourage you to apply! This position will primarily be performed remotely after the required in-person training period has been successfully completed. Employees must be available to report to the Culpeper center for training, meetings, team activities, workflow needs, or whenever requested by leadership. Continued remote work is based on performance, productivity, attendance, and departmental needs.
Requirements
- High school diploma or general education degree (GED)
- Previous experience working in a medical or healthcare setting is required.
- Strong customer-service, communication, organization, and computer skills are required.
- Ability to work independently and multitask.
- Ability to provide documentation accurately and concisely.
- Knowledge of medical terminology.
- Knowledge of computer applications and Microsoft Office
Nice To Haves
- Previous experience with medical scheduling, patient coordination, registration, or call-center workflows is preferred.
- Experience scheduling radiology or diagnostic imaging services is strongly preferred.
- Familiarity with electronic medical records, insurance verification, and medical terminology is preferred.
Responsibilities
- Manage a high-volume inbound call queue.
- Make outbound calls to schedule patients and follow up on outstanding orders.
- Schedule imaging appointments accurately based on physician orders, diagnoses, and exam requirements.
- Verify patient demographics, insurance information, referring-provider information, and order accuracy.
- Communicate with patients, referring offices, clinical staff, registration, and authorization teams.
- Meet established call-volume, productivity, attendance, and quality expectations.
- Maintain patient confidentiality and provide a professional, compassionate experience.
- Assist with additional scheduling and business-office responsibilities as needed.
Benefits
- Competitive pay
- Quarterly bonus program
- Paid Time Off and holiday pay
- Medical, dental, vision, and prescription coverage
- Flexible Spending Account (FSA)
- 401(k) with company match
- Company-paid life insurance
- Short-term and long-term disability
- Employee Assistance Program
- Training and career-development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
