Radi Imaging Patient Rep CCMCP
About The Position
Demonstrates commitment to service excellence to help customers feel welcomed, understood, important, and assured. Provides excellent customer service to patients, families, and visitors. Responsible for multi-line phone calls and providing customer service to customers present in department, occurring simultaneously. Responsible for processing requests for release of protected health information (PHI) as defined by State and Federal laws. Responsible for the integrity of the patients Radiology Medical Record. Responsible for the integrity and organization of the Image Library. Assists in training new employees.
Requirements
- High School diploma or equivalent.
- One year Hospital Radiology experience.
- Computer experience with 40-50 wpm typing skills.
- Good interpersonal skills.
Nice To Haves
- Image Library experience.
- Release of Health Information experience.
Responsibilities
- Provides excellent customer service to patients, families, and visitors.
- Handles multi-line phone calls and provides customer service to customers present in the department simultaneously.
- Processes requests for release of protected health information (PHI).
- Ensures the integrity of patients' Radiology Medical Records.
- Maintains the integrity and organization of the Image Library.
- Assists in training new employees.
Benefits
- Equal employment opportunities without regard to race, color, religion, sex, age, national origin, physical or mental disability, pregnancy, protected veteran status, genetic information, or any other protected class in accordance with applicable federal laws.
- Opportunities include terms, conditions and privileges of employment, including but not limited to hiring, job placement, training, compensation, discipline, advancement and termination.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
