Radiology Patient Flow Associate (FGP) - Bay Ridge

NYU Langone Health • New York, NY

3d • $50,205 - $53,000 • Onsite

About The Position

This role is responsible for coordinating and expediting patient movement within the Department of Radiology. The Associate serves as a resource for the radiology department, communicating escalations, prioritization, and delays in imaging. The position involves directing and coordinating efforts to ensure efficient patient flow within the imaging section of Radiology.

Requirements

• Associate's Degree with a minimum of two years of experience OR a Bachelor's Degree; equivalent combination of education and experience is accepted, as well.
• Proficient in the use of a personal computer including Microsoft Office.
• Effective oral, written, communication and interpersonal skills.
• Qualified candidates must be able to effectively communicate with all levels of the organization.

Nice To Haves

• Experience with EPIC (electronic medical system)

Responsibilities

• Identify patient care requirements by establishing rapport and communication with patient/patient families, radiology staff, and patient transport
• Gain patient cooperation and reduce anxieties by providing explanations of treatment delays in regards to radiology studies and clinical care
• Utilize the EPIC (electronic medical system) to track patients and their care to prioritize patient movement
• Collaborate with doctors, nurses, radiology technologies to help prepare patient for examinations
• Prepare patients for imaging exams following departmental protocols.
• Function as a liaison with radiologic technologist, nursing, and other clinical staff to ensure proper documentation and appropriate exams for patients
• Resolves patient related grievances by working with patient relations representatives
• Facilitate storing patient valuables in the designated secured lockers, and documenting the location in the electronic medical records
• Participate in performance improvement and continuous quality improvement activities
• Attend nursing shift huddles, regular staff meetings, and in-services
• Perform all other duties assigned

Benefits

• Financial security benefits
• Generous time-off program
• Employee resources groups for peer support
• Holistic employee wellness program (physical, mental, nutritional, sleep, social, financial, and preventive care)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree