Radiology Patient Flow Associate - Outpatient Radiology - East Meadow

NYU Langone Health•East Meadow, NY

9d•Onsite

About The Position

NYU Langone Hospital—Long Island is a 591-bed university-affiliated medical center, which offers sophisticated diagnostic and therapeutic care in virtually every specialty and subspecialty of medicine and surgery. We are a major regional healthcare resource with a deep commitment to medical education and research, offering a full complement of inpatient and outpatient services. At NYU Langone Health, equity and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace inclusion and individual skills, ideas, and knowledge. Learn more about NYU Langone Hospital—Long Island , and interact with us on LinkedIn , Glassdoor , Indeed , Facebook , Twitter , YouTube and Instagram . Position Summary: We have an exciting opportunity to join our team as a Radiology Patient Flow Associate - Outpatient Radiology - East Meadow. In this role, the successful candidate will perform all aspects of coordinating and expediting care in regards to patient movement in the Department of Radiology. Serve as a resource for the radiology department for communicating escalation, prioritization, and delays in imaging. Responsible for a variety of duties involving direction, coordination to ensure the efficient patient flow within the imaging section of Radiology.

Requirements

Associates degree with a minimum of two years of experience or a Bachelor's Degree, equivalent combination of education and experience is accepted as well.
Proficient in the use of a personal computer including Microsoft Office.
Effective oral, written, communication and interpersonal skills.
Qualified candidates must be able to effectively communicate with all levels of the organization.

Responsibilities

Perform all other duties assigned
Identify patient care requirements by establishing rapport and communication with patient/patient families, radiology staff, and patient transport
Gain patient cooperation and reduce anxieties by providing explanations of treatment delays in regards to radiology studies and clinical care
Utilize the EPIC (electronic medical system) to track patients and their care to prioritize patient movement
Collaborate with doctors, nurses, radiology technologies to help prepare patient for examinations
Prepare patients for imaging exams following departmental protocols.
Function as a liaison with radiologic technologist, nursing, and other clinical staff to ensure proper documentation and appropriate exams for patients
Resolves patient related grievances by working with patient relations representatives
Facilitate storing patient valuables in the designated secured lockers, and documenting the location in the electronic medical records
Participate in performance improvement and continuous quality improvement activities
Attend nursing shift huddles, regular staff meetings, and in-services