Radiology Outpatient Center Manager (must be registered MRI or CT Technologist)

American Health Imaging•Asheville, NC

12d•Onsite

About The Position

Lumexa Outpatient Imaging is coming later this year to Asheville, North Carolina! This position is a working technologist who will scan as well as manage center operations. The Center Manager is accountable for delivering high-quality, efficient and effective services for our imaging patients and families in outpatient imaging center(s). Creates a positive and collaborative work environment while supervising the daily activities, patient flow, operations, clinical procedures, and performance of center staff. Participates in short-term and long-range planning and business development.

Requirements

Graduate of 24-month AMA approved School of Radiology Technology
Work experience in an advanced imaging modality such as MRI or CT
Experience with Microsoft Office; including excel
BLS certification
Ability to take initiative to improve processes, think strategically and identify trends
Ability to provide open, honest feedback to improve decision making
Ability to influence across the organization and work effectively with all levels of management and staff
Ability to maintain and build constructive relationships that produce results
Ability to effectively supervise exempt and non-exempt staff
Ability to be flexible in schedule and adaptable to constant change
Ability to effectively handle details with accuracy
Ability to maintain regular attendance and on-time approval to work as scheduled
Ability to deliver high-quality customer service to internal and external customers by communicating with integrity and compassion

Nice To Haves

Advanced ARRT certification in CT or MRI preferred
2-3 years of previous people management experience preferred

Responsibilities

Conduct radiology imaging scans within registered modality
Ensures smooth daily operations by resolving performance issues and ensuring appropriate scheduling of center staff
Acts as point of escalation for concerns and challenges from patients and referring physicians
Performs clinical exams during staffing shortages as licenses allow
Develops and fosters referring physician relationships
Develops, reviews, and implements action plans based on financial reporting to enhance center performance
Attends training to stay up to date on best practices and protocols
Implements and manages the training and onboarding program for new associates
Participates in the staff planning and hiring process for new associates
Leads regular team and department meetings and employee one-on-ones
Monitors and approves timecards on a daily or weekly basis
Leads, initiates, and participates in annual performance evaluations, development and performance management of associates
Establishes associate schedules to provide for planned time off, ensuring appropriate staffing levels and adequate coverage
Evaluates, implements, and manages workflow and process improvements for the department
Ensures the department has knowledge of company and department policies and corresponding procedures are in place
Supports employees ensuring highest level of patient satisfaction
Develops methods for measuring and monitoring team and department performance