The Radiology Image Exchange Specialist coordinates the secure receipt, uploading, retrieval, and transfer of diagnostic imaging studies and related reports between Unity Health, external healthcare facilities, physician offices, imaging centers, and other approved requestors. This position works closely with Radiology staff and the PACS Administrator to ensure imaging studies are available timely and accurately for patient care, consultation, referral, continuity of care, and provider access. The specialist processes incoming and outgoing imaging requests utilizing PACS, image exchange platforms, CDs, cloud-based transfer solutions, or other approved methods. The specialist verifies patient information, confirms exam completeness, maintains accurate documentation, and follows privacy and security requirements when handling protected health information. Routine image transfer issues are addressed by the specialist when appropriate. Technical system issues, access concerns, workflow failures, or PACS-related problems are escalated to the PACS Administrator or appropriate leadership.
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Career Level
Entry Level
Education Level
High school or GED