Radiology Clinical Operations Manager

University of Washington•Seattle, WA

21h•Hybrid

About The Position

The UW Medical Center – Montlake Radiology Department has an outstanding opportunity for a Radiology Clinical Operations Manager. This is a key leadership role in the Department of Radiology, responsible for operational responsibility and initiatives of multiple modalities. The manager will oversee the clinical diagnostic radiology units at the five campuses of UWMC, requiring frequent travel to these locations to assure consistent service standards, evaluate operations, and provide leadership and structure for the department. This role is responsible for assisting the department director and assistant director with all aspects of the department and administrative functions.

Requirements

Bachelor's degree in Science, Radiology, or Business
Current registration as a registered technologist through the American Registry of Radiologic Technologists or equivalent
4 or more years of previous supervisory experience in a large radiology department or practice
5 or more years of experience as a Radiologic Technologist
Washington State licensed Radiologic Technologist
Good standing with the ARRT
An equivalent combination of education and experience may substitute for stated requirements

Nice To Haves

MBA or MHA desired
Registered in additional ARRT modalities
Academic hospital experience
Demonstrated experience in planning, construction and equipment installations
Analytic skills and leadership in process improvement
Exceptional communication skills; both verbal and written
Proficiency with RIS and PACS systems
Proficiency in Microsoft Office suite

Responsibilities

Serve as a key leadership role in the Department of Radiology for operational responsibility and initiatives of multiple modalities.
Oversee the clinical diagnostic radiology units at the five campuses of UWMC.
Coordinate and manage performance improvement activities within the clinical sites of service in collaboration with the director, medical director, supervisors, radiologists and staff, and with other departments as appropriate.
Work collaboratively with the senior leaders and physicians to ensure success of the department.
Be responsible and accountable for the overall clinical and technical operation of the assigned Radiology department modalities.
Management, oversight, maintenance and improvement of the business functions and processes for Radiology.
Assures appropriate, effective utilization of the systems by supervisors/leads/staff.
Identifies and recommends system/process enhancements.
Assist senior leadership with hospital billing and compliance process in Radiology for: Technical billing, account rejection, resolution of registration/pre-authorization/ABN issues, charge master/CPT codes/RVU updates/APC education, research/special billing tracking and processing.
Manage general operations of the Radiology Departments at all sites in a cost-effective manner to insure patient, physician, visitor and staff satisfaction, as well as safety, efficient patient flow, optimum use of equipment, and highest quality diagnostic results.
Interface with hospital departments to provide effective service and support systems for the Department of Radiology.
Assist with development, justifications, and achieving the fiscal budgets for the 9 cost centers within the department of Radiology.
Monitor patient revenues, expenses and assist the senior leadership with appropriate reports.
Takes actions to correct problematic areas.
Assist with managing revenue cycle flow in the department to ensure timely submission of charges.
This includes monitoring late charges, denials and working with all areas and adjacent departments to optimize efficiency and effectiveness.