Clinical Manager - Radiology - Ultrasound

Beth Israel Lahey Health•Boston, MA

3d•$145,000 - $175,000•Onsite

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Under the guidance of the operations director of radiology and modality section chief, this role is responsible for the overall function of their area. Responsibilities include the development and implementation of procedures, ensuring the efficiency, productivity, and quality of work performed by assigned staff, and the care and maintenance of equipment. The Clinical Manager represents the division on technical leadership initiatives, coordinates with other managers for department-wide initiatives, and acts as the primary representative when interfacing with hospital departments, physicians, and nursing staff. This role influences and motivates staff, coordinates inventory, maintains policy and procedure manuals, and participates in the department leadership team to ensure technical excellence, patient safety, service efficiency, and a high-quality QA/QI program. The manager has direct authority over employees' daily work activities, including hiring, termination, corrective action, and performance reviews. They also assist in planning, monitoring, and managing the budget for their functional area.

Requirements

Previous leadership experience and a minimum of 3 years of experience as a technologist or Sonographer.
Possess strong verbal and written communication skills, conflict management, problem solving, priority setting, delegation, process and system management and negotiation skills.
License, certification, and or registry in their discipline of Radiology
New hires will have 30 days to provide BLS certification. Certification has to be with the American Heart Association (AHA).
Advanced technical computer skills as required for technical support specific to functional area and related systems.
Ability to make decisions with significant, broad implications for the management and operations of a major department or multiple departments.
Ability to address problems that are broad, complex and abstract, often involving Medical Center-wide issues and requiring substantial creativity, resourcefulness, staff engagement, Lean diagnostic techniques, negotiation and diplomacy to develop solutions.
Ability to set direction and vision for major departments or multiple departments. Establishes priorities, develops policies and allocates resources.
Ability to communicate complex information in English effectively in writing to all levels of staff, management and external customers across functional areas.
Ability to verbally communicate complex concepts in English and address sensitive situations, resolve conflicts, negotiate, motivate and persuade others.
Ability to demonstrate broad and comprehensive knowledge of theories, concepts, practices and policies with the ability to use them in complex and/or unprecedented situations across multiple functional areas.
Ability to lead collaborative teams for larger projects or groups both internal and external to the Medical Center and across functional areas. Results have implications for the management and operations of multiple areas of the organization.
Ability to lead operational initiatives to meet or exceed customer service standards and expectations in assigned unit(s) and/or across multiple areas in a timely and respectful manner.
Employees in this job must be competent to provide patient care to the following age groups: Neonatal:Birth to 6 months, Young adult: 16-30 years, Middle Age: 30 - 60 years, Elderly: 60 -.

Nice To Haves

Associate's degree preferred.

Responsibilities

Represents the division on all technical leadership initiatives; including maintaining relationships with other managers to develop and coordinate department wide initiatives, acts as the primary representative of the division when interfacing with hospital department, physicians and nursing.
Influences and motivates staff behaviors in accordance with department policies and code of conduct, informs, trains and communicates to ensure team morale and effectiveness.
Coordinates and maintains inventory of supplies and equipment used in their division. Ensure utilization is appropriate for volume of procedures, monitors procedure mix and changes in technique, altering inventory levels if necessary
Maintains, updates and revises divisions policy and procedure manual.
Participates in department leadership team by ensuring technical excellence, high quality and safety in the care of patients, efficiency of service and high quality QA/QI program.
Has the authority to direct and support employees daily work activities. Has the direct responsibility to undertake the following employment actions: hiring, termination, corrective action and performance reviews.
Assists in planning, monitoring and/or managing budget in functional area of department.