Radiology Administrative Assistant- Afternoon

Midwest Radiology•Roseville, MN

8d•$20 - $21•Hybrid

About The Position

The Radiology Administrative Assistant supports radiologists, hospitals, clinics, and patient care by helping maintain an accurate and timely radiology workflow. The position monitors incoming imaging studies and supporting documentation, organizes and assigns exams to radiologist worklists, coordinates requests, and communicates with healthcare professionals to address missing information and workflow needs. The role also responds to calls and client requests, coordinates urgent after-hours interventional requests, and pages on-call radiologists when immediate follow-up is needed. The assistant documents workflow concerns and escalates them to appropriate teams, including IT, shift leads, and the Quality Control Manager, while contributing to a collaborative and dependable work environment. The position is based at the Roseville administration office, with a hybrid option available. The schedule is Monday through Friday, 11:00 AM to 7:30 PM. It is full-time and non-exempt. The work is primarily office-based and involves computer tasks, telephone communication, and coordination with healthcare professionals.

Requirements

High school diploma or equivalent.
Ability to prioritize tasks, manage competing demands, and multitask effectively in a fast-paced environment.
Strong organizational skills and exceptional attention to detail.
Ability to work independently while contributing to a collaborative team environment.
Excellent telephone etiquette and professional communication skills.
Friendly, courteous, respectful, and customer-focused demeanor.
Strong verbal and written communication skills.
Sound judgment, problem-solving, and decision-making abilities.
Ability to recognize urgent situations and respond with an appropriate sense of urgency.
Comfort navigating multiple computer systems and technology platforms.
Proficiency with Microsoft Windows and Microsoft Office, internet and web-based applications, instant messaging and communication platforms, specialized online medical systems and technologies, and general computer applications and tools.

Nice To Haves

Coursework in medical terminology or related education.
Previous experience in healthcare, medical administration, customer service, or communications.

Responsibilities

Monitor incoming imaging studies and ensure required images, patient histories, and paperwork are received and complete.
Review imaging exams and assign them to the appropriate radiologist worklists, prioritizing routine, urgent, and critical cases.
Communicate with radiologists about requests, missing information, and workflow needs to support turnaround-time expectations.
Communicate with physicians, technologists, hospitals, clinics, and other healthcare professionals to coordinate care and resolve issues.
Respond professionally and courteously to incoming calls and client requests.
Coordinate urgent requests from after-hours interventional clients and page on-call radiologists when immediate follow-up is needed.
Document workflow concerns and escalate issues to appropriate teams, including IT, shift leads, and the Quality Control Manager.
Support coworkers and contribute to a positive, collaborative, and dependable work environment.