Radio Reading Service Program Supervisor
About The Position
The Radio Reading Service Program Supervisor manages the day-to-day operations of the Radio Reading Service, including staffing paid employees and volunteers, radio distribution, program development and scheduling, paperwork and reporting, broadcast operations, and the management, maintenance, and operation of broadcast systems and equipment. The role supervises Program Operators and volunteer staff and works with the Annual Fund & Community Engagement Manager to support volunteer participation and positive volunteer experiences. The supervisor oversees broadcast and online streaming systems, obtains and prepares on-air materials, participates in on-air reading as needed, manages the program budget and radio inventory, and promotes the service to increase listenership. The position also maintains required First Aid and CPR certification, follows agency policies and safety standards, and ensures compliance with CARF, HIPAA, Department of Labor, and other applicable regulatory standards. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Requirements
- Bachelor’s degree in a related field preferred.
- Supervisory experience; 1 to 3 years preferred.
- Must maintain a valid driver’s license and a driving record acceptable to GESMV’s liability insurance provider.
- Must maintain the ability to pass a criminal background check and random drug screens.
- Excellent communication and interpersonal skills.
- Ability to prioritize and manage multiple tasks simultaneously.
- Ability to read newspapers and other printed materials and communicate their content.
- Ability to interact well with diverse groups of people.
- Proficiency with Microsoft Office products and ability to navigate and download materials from the Internet.
- Good planning and implementation skills.
- Ability to manage a budget.
- Ability to think creatively and strategically.
- Understanding of and dedication to the mission of Goodwill Easterseals Miami Valley.
- Ability to work with specialized software that allows broadcasts.
- Ability to maintain CPR and First Aid certifications.
- Ability to work in a team environment.
- Ability to perform the described physical demands, including standing, walking, handling objects or controls, reaching, talking, hearing, and lifting or moving items up to 50 pounds, with reasonable accommodation as applicable.
Nice To Haves
- Bachelor’s degree in a related field.
- One to three years of supervisory experience.
- Experience in the broadcasting field.
Responsibilities
- Recruit, hire, train, evaluate, and discipline supervised staff, and ensure ethical conduct and adequate training.
- Oversee daily broadcast and online streaming operations and ensure content is transmitted consistently.
- Identify, troubleshoot, and resolve technical issues when possible, coordinating with internal IT staff and external service providers on more complex interruptions.
- Work with the Annual Fund & Community Engagement Manager to ensure volunteers meet broadcast needs and have a positive experience; facilitate participation, obtain voice samples, provide training, and complete reviews.
- Obtain, prepare, and edit materials for on-air programming and participate in on-air reading as needed.
- Prepare the station for each day's broadcast, including sanitation of counters, desks, and equipment.
- Ensure broadcast equipment is in good working order and communicate equipment needs to the Annual Fund & Community Engagement Manager.
- Manage the Radio Reading Service budget, provide feedback, and conduct long-range planning.
- Maintain adequate radio inventory and ensure timely, efficient radio distribution.
- Stay current on issues affecting radio reading services through ORRS and IAAIS conference calls or other learning opportunities.
- Promote Radio Reading and other GESMV services to increase listenership by speaking to area groups, attending health and vision fairs, and meeting with professional organizations and support groups.
- Complete and submit reports accurately and by stated deadlines.
- Maintain First Aid and CPR certification.
- Comply with agency policies, procedures, and safety standards, and maintain compliance with CARF, HIPAA, Department of Labor, and other regulatory standards.
- Supervise Program Operators and volunteer staff.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
