Radio Communications Technician

State of Michigan•Dimondale, MI

19h•Hybrid

About The Position

This position is the recognized resource for the Metro region of the State of Michigan, responsible for approximately 44,401 radios. The role involves developing radio programming files for distribution and installation into Michigan’s Public Safety Communications System (MPSCS) radios. Responsibilities include verifying existing Radio IDs, creating new IDs, Talkgroups, and Encryption for developing and building templates installed into an MPSCS radio. This requires extensive computer skills for accurate data entry into radio programming files and associated asset management software (EAM), MCM Technologies Radio Management (RM) databases, and other platforms. The position also requires using radio manufacturer's programming software to create programming files for MPSCS customer radios. The individual must function with minimal supervision and require minimal direction.

Requirements

Possession of an associate's degree in electronic technology.
One year of experience equivalent to a Radio/Communications Technician 8 (for Technician 9 level).
Two years of experience equivalent to a Radio/Communications Technician, including one year equivalent to a Radio/Communications Technician 9 (for Technician E10 level).
Must attach a detailed resume (word or pdf) to your application.
Must attach a cover letter (word/pdf) describing strengths and work experience.
Candidates selected for this position must complete the Michigan State Police background check, which requires fingerprinting for state and federal criminal background records.
Some positions may require Federal Communications Commission (FCC) licensure.

Nice To Haves

Excellent communicator, adjusting communication style and messages to varying audiences.
Understands the value of standards and can advocate for them.
Excellent customer service skills.
Ability to motivate and support team members.
Ability to manage expectations.
Conduct oneself with integrity.
Embrace diversity.
Team-oriented mindset.
Communicate effectively with a wide range of professionals.
Desire to invest in the success of the Division.
Self-motivated.
Ability to work in a highly paced environment.

Responsibilities

Develop radio programming files for distribution and installation into Michigan’s Public Safety Communications System (MPSCS) radios.
Verify existing Radio IDs.
Create new IDs, Talkgroups, and Encryption for use in developing and building templates installed into an MPSCS radio.
Accurately enter data into radio programming files and associated asset management software (EAM), MCM Technologies Radio Management (RM) databases, and other platforms.
Use radio manufacturer's programming software to create programming files for MPSCS customer radios.