Communications Center Radio Operator (Onsite)

RTX•Livermore, CA

5d•Onsite

About The Position

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Collins Aerospace is a leader in technologically advanced, intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise, we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense. Do you have a passion for aviation? Have you always wanted to work with pilots and Air Traffic Controllers? Do you enjoy providing superior customer service? As a Communications Center Radio Operator, you will be able to do all of this and more! In this role, Collins Aerospace offers a rewarding and challenging opportunity to truly make a difference as an aviation communication professional. The Communications Center Radio Operator will manage air-to-ground and ground-to-air traffic radio messages and communications for airline dispatchers, pilots, air traffic controllers and other authorized agents. They will provide outstanding customer service while receiving, copying and delivering Air Traffic Control clearances, advisories and information requests.

Requirements

HS diploma (or equivalent, e.g. G.E.D. in the US) or vocational/technical education in related discipline.
Prior experience in customer service.
Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future.
The company will not offer immigration sponsorship for this position.
The company will not seek an export authorization for this role.

Nice To Haves

Experience in radio communications, call center customer service, help desk, or radio dispatching.
Prior experience in airline transportation services or public agency dispatching.
Familiarity with the technical and operational terms encountered in aeronautical communication.

Responsibilities

Operate HF/VHF radio, computer, and telephone communication equipment to transcribe pilot communications real-time.
Accurately relay information to Air Route Traffic Control (ARTC) Centers, airlines or their agents, other concerned government agencies, and other aeronautical stations.
Assist with communications between aircraft and various ground support stations.
Keep Aviation Voice Service Staff and ATC Facilities up to date with information pertaining to in-flight anomalies.
Register for and obtain a Restricted Radiotelephone Operator Permit through the FCC, if you currently do not hold this permit.
Support a 24/7 operation with mandatory shift work, including holidays.
Maintain a typing speed of 40 words per minute on an electronic keyboard.
See and read information on multiple monitors and type on a color-coded keyboard for eight or more hours of the day.
Pass a vision assessment.
Hear independently in each ear and distinguish information through headphones for eight or more hours a day.
Pass a hearing assessment.

Benefits

Annual increases each year per the Union Contract with the International Brotherhood of Teamsters.
Medical coverage for you and your family begins the day you're hired - there's no waiting period.
Retirement Savings Plan (401K)
Life and Accident Insurance
Short and Long Term Disability
Sick Leave, Personal Days, Holidays, Vacation Time Off
medical
dental
vision
life insurance
short-term disability
long-term disability
401(k) match
flexible spending accounts
flexible work schedules
employee assistance program
Employee Scholar Program
parental leave
paid time off
holidays