Radio Communications Specialist I

Texas A&M University System • Merkel, TX

2d • Onsite

About The Position

The Radio Communication Specialist I, under the direction of the Incident Response Logistics Coordinator and Lead Radio Communication Specialist, will communicate effectively with TFS managers and interface with other state agency personnel. This role involves maintaining compliance with FCC rules and regulations, ensuring that all TFS communications and computer software are properly licensed and programmed accordingly. The specialist will install, modify, diagnose, and repair TFS digital computer systems and FM radio transceiver communication systems. Additionally, they will perform necessary documentation or data entry to maintain service logs, asset control, inventory control, and cost accounting systems. This position requires responding to a variety of wildfire and all-hazard incidents to provide logistical support as needed. The final work location will be determined based on candidate selection.

Requirements

• Associates degree.
• Five (5) years in the field of customer service.
• Use of Microsoft Word, Excel and PowerPoint.
• Working knowledge of FM communications and computer (PC) assembly , repair and maintenance;
• Ability to become familiar with basic knowledge of Incident Command System (ICS).
• Ability to multi-task and work cooperatively with others.
• Valid Texas Driver’s License.
• Completion of IS-100, IS-700 and L-180.
• Become NWCG qualified as Radio Operator (RADO) and Incident Communications Technician (COMT).
• Availability to respond to emergencies and establish emergency field communication systems as required.

Nice To Haves

• Associate degree in Applied Sciences or two (2) year equivalent technical degree, with specialization in FM communications and computer repair.
• Five (5) to ten (10) years of proven customer service field experience.
• Experience working with FM communications systems with a wildland fire agency.
• Holds Amateur Radio License.
• NWCG qualified as Incident Communication Technician (COMT)

Responsibilities

• Under the direction of the Incident Response Logistics Coordinator and Lead Radio Communication Specialist, communicate effectively with TFS managers and interface with other state agency personnel
• Install, modify, diagnose, and repair TFS digital computer systems and FM radio transceiver communications systems. Installing cable connections, calculating power loss. Basic troubleshooting and diagnostics. Radio programming, installing computer software, new computer set-up, and computer virus identification and removal. (May require extended bending, reaching, stooping, kneeling, squatting, and sitting.)
• Perform documentation or data entry necessary to maintain service logs, asset control, inventory control, and cost accounting systems, Manage and account for TFS credit cards in accordance with applicable laws, policies, rules, procedure, and guidelines
• Manage and account for assigned TFS property
• Participate in agency-sponsored training, programs and activities (May require infrequent travel in State vehicles with overnight stays).
• Maintain compliance with FCC rules and regulations. Ensure that all TFS communications and computer software be properly licensed and programmed accordingly.
• Available for emergency response and to establish emergency field communications systems as required. (May require working long hours with minimal rest and in primitive conditions. May also require exposure to harsh environmental conditions such as wind, sunlight, smoke, rain, and temperature extremes. May also require walking long distances, standing for extended periods and twisting. May also require driving motor vehicles long distances and lifting and carrying heavy objects. Emergency response may result in exposure to emotionally stressful situations for extended periods of time.)
• Other duties as assigned.

Benefits

• medical, dental, vision, life and long-term disability insurance
• retirement benefits
• paid time off
• health and lifestyle programs
• educational incentives
• tuition reimbursement opportunities
• ability to accrue compensatory time off
• overtime on emergency response
• a physical fitness incentive of $500 for passing the arduous test (walk three miles wearing a 45-pound pack in 45 minutes or less) each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree