R&R Technician

Tactacam•Decorah, IA

1d•Onsite

About The Position

Tactacam is seeking a dependable, detail-oriented team member to inspect, test, and refurbish their outdoor camera products. This role involves hands-on work, problem-solving, and learning about Tactacam's products and processes. While previous camera or electronics repair experience is helpful, it is not required as training will be provided. Experience in manufacturing, assembly, automotive work, agriculture, maintenance, or warehousing can be beneficial. This is a 1-year contracted role.

Requirements

Dependable and punctual, with reliable transportation to our Decorah facility.
Comfortable working with your hands and learning how products function.
Able to follow written instructions and repeat processes consistently.
Patient and persistent when identifying the cause of a problem.
Detail-oriented and committed to completing accurate work.
Comfortable using a computer and learning new software.
Able to organize work and manage time effectively.
Comfortable working independently after training.
Willing to ask questions and work with others when help is needed.
Able to maintain quality while completing similar tasks throughout the day.

Nice To Haves

Manufacturing or production experience
Product assembly experience
Automotive, small-engine or equipment maintenance experience
Agriculture or farm-equipment troubleshooting experience
Warehouse or inventory work experience
Quality inspection experience
Electronics, cameras or connected devices experience
Returns, repair or refurbishment experience

Responsibilities

Inspect and test cameras and accessories returned by customers.
Follow step-by-step processes to identify product issues.
Troubleshoot problems and determine what may have caused the product to fail.
Repair or refurbish eligible products using established tools and procedures.
Complete final quality checks to make sure refurbished products meet Tactacam standards.
Enter testing results, product information and completed work into company systems.
Track serial numbers, IMEIs and product movement accurately.
Keep returned products, parts, tools and work areas organized.
Identify repeated product issues and share findings with department leadership.
Help Product and Customer Support teams understand what we are finding in returned equipment.
Follow safety, quality, inventory and product-handling procedures.
Contribute ideas that could make the repair and return process faster or more consistent.
Assist with inventory counts and other department projects when needed.