R&D/TS&D Technician

Dow Chemical•Freeport, NY

About The Position

Dow is hiring a Research & Development/Technical Service & Development (R&D/TS&D) Technician to provide hands-on technical support for research, product and application development, analytical testing, process development, technical service, and/or pilot plant activities. The role works closely with scientists, engineers, technologists, technicians, and other technical professionals to safely prepare, execute, and document experimental and operational work in laboratory, pilot plant, or manufacturing-support settings. Listed locations are Freeport, Texas; Midland and Auburn, Michigan; Collegeville, Pennsylvania; and a virtual office in the United States. The technician executes experiments and testing, operates and maintains laboratory or process equipment, troubleshoots problems, generates reliable technical data, and supports the development and optimization of products, processes, applications, and test methods. As proficiency grows through training and experience, the technician develops expertise in relevant equipment, instrumentation, analytical methods, work processes, and technologies. The position is accountable for the safety, quality, accuracy, and timely completion of work and contributes to improvements in laboratory, analytical, and operational performance. The role may be assigned to different schedules depending on location or assignment, including a 12-hour rotating schedule with nights, weekends, holidays, and overtime. Relocation assistance is not offered. Some site-based roles may require a Transportation Worker Identification Credential (TWIC) or other site-specific qualifications.

Requirements

High school diploma or GED/equivalent and at least 3 years of relevant laboratory, manufacturing, technical, or process-operations experience, or an associate degree in Process Technology, Chemistry, Biology, or a similar science- or technology-related field.
Ability to work legally in the United States; visa sponsorship or support, including for permanent residency, is not available.
Ability to work the schedule associated with the assigned role; depending on assignment, this may include 12-hour rotating shifts, nights, weekends, holidays, and overtime.
Ability to work safely in a laboratory, pilot plant, or manufacturing-support environment.
Ability to follow established procedures, technical work processes, safety requirements, and quality systems.
Ability and willingness, with or without reasonable accommodation, to wear required PPE, including safety glasses or goggles, hearing protection, protective clothing, safety footwear, and other required equipment.
Ability and willingness to wear respiratory protection and/or fall-protection equipment where required.
Ability to stand and walk for extended periods; frequently bend, reach, lift, push, and pull; climb stairs and ladders; and perform repetitive-motion tasks associated with laboratory or technical work.
Ability to lift and/or move materials weighing up to approximately 50 pounds.
Ability to work around laboratory and process equipment, machinery, and hazardous materials, and in tight or restricted spaces when required by the assignment.

Nice To Haves

Bachelor’s degree in Chemistry, Biology, Chemical Technology, Chemical Engineering, Materials Science, or another related science or technical discipline.
Previous experience in research and development, technical service, an analytical or industrial laboratory, a pilot plant, manufacturing, or process operations.
Experience with analytical techniques such as gas chromatography (GC), chromatography, spectroscopy, titration, or physical-property testing.
Experience operating, calibrating, maintaining, or troubleshooting laboratory instrumentation or process equipment.
Experience with electronic laboratory or chromatography data systems such as OpenLab or similar systems.
Experience organizing, analyzing, and summarizing experimental or analytical data.
Proficiency with Microsoft applications such as Word and Excel, and ability to learn new software and electronic systems.
Experience developing or improving test methods, experimental procedures, equipment, or technical work processes.
Strong prioritization, problem-solving, organizational, and time-management skills.
Possession of, or eligibility to obtain, a Transportation Worker Identification Credential (TWIC) for certain site-based roles.

Responsibilities

Work as part of a technical team supporting development, testing, optimization, and commercialization of products, applications, and processes.
Safely prepare, conduct, monitor, and document laboratory experiments, analytical testing, pilot plant activities, and other technical work.
Execute routine and non-routine experimental or analytical procedures using established methods, procedures, and work processes.
Develop experimental plans for review and approval by appropriate technical resources, then execute approved plans.
Perform analytical and physical testing using applicable instrumentation and techniques, including chromatography, spectroscopy, titrations, and physical-property testing where relevant.
Operate, monitor, calibrate, troubleshoot, and perform routine maintenance on laboratory instruments, analytical systems, pilot plant equipment, machinery, and related systems.
Monitor equipment, process conditions, instrumentation, and control systems, and respond appropriately to deviations or equipment issues.
Collect, organize, analyze, document, communicate, and archive experimental, analytical, and process data using appropriate electronic systems and software.
Communicate technical observations, results, deviations, and recommendations to scientists, engineers, project teams, customers, and other stakeholders.
Prepare data tables, charts, summaries, and other technical documentation to support studies, projects, and customer needs.
Apply established quality practices to ensure the accuracy, reliability, and integrity of analytical and experimental data.
Troubleshoot analytical methods, instrumentation, laboratory equipment, and process-related issues, working with appropriate technical resources to identify solutions.
Support the development, implementation, and improvement of test methods, experimental procedures, instrumentation, equipment, and work processes.
Introduce or support procedures associated with new instruments, methods, equipment modifications, or new equipment.
Develop technical expertise in assigned laboratory procedures, analytical methods, equipment, process operations, products, or applications.
Maintain equipment, calibration, maintenance, and experimental records in accordance with established procedures.
Identify and implement opportunities to improve safety, quality, reliability, productivity, efficiency, data quality, and work processes.
Coordinate activities with laboratories, pilot plants, manufacturing organizations, technical teams, and support functions as needed.
Provide technical support to internal stakeholders and, where applicable, customers in support of product, application, or technical service needs.
Share technical knowledge and provide guidance or training to team members on established equipment, methods, and work processes as appropriate.
Follow applicable Environmental, Health & Safety, operating discipline, quality, change management, and facility requirements.
Complete assigned technical and safety training and maintain required qualifications for assigned work.

Benefits

Equitable and market-competitive base pay and bonus opportunity, with locally relevant incentives.
Programs supporting physical, mental, financial, and social well-being.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources.
Employee stock purchase programs, with availability varying by location.
Student Debt Retirement Savings Match Program in the United States.
Medical and life insurance packages with coverage options; travel insurance is available in certain countries or locations.
Training, mentoring, work experiences, community involvement, and team-building opportunities.
Role-based workplace flexibility to support productivity and personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents, including adoptive and foster parents.
Paid time off to care for sick or injured family members.
Paid time off to support volunteering and Employee Resource Group participation.
Wellbeing Portal for Dow employees.
On-site fitness facilities, depending on location.
Employee discounts, including online shopping, cinema tickets, and gym memberships.
Some locations may offer transportation allowances, meal subsidies or vouchers, and carbon-neutral transportation incentives.