R&D/TS&D Technician

Dow•Midland, MI

About The Position

Dow is hiring a Research & Development/Technical Service & Development (R&D/TS&D) Technician, with locations in Freeport, Texas; Midland, Michigan; Auburn, Michigan; Collegeville, Pennsylvania; or a virtual office in the United States. The technician provides hands-on technical support for research, product and application development, analytical testing, process development, technical service, and pilot plant activities. Working with scientists, engineers, technologists, technicians, and other technical professionals, the role safely prepares, executes, and documents experimental and operational work. The technician manages multiple tasks in laboratory, pilot plant, or manufacturing-support environments. The work includes executing experiments and tests, operating and maintaining equipment, troubleshooting issues, generating reliable technical data, and supporting the development and optimization of products, processes, applications, and test methods. As proficiency grows through training and experience, the technician builds expertise in relevant equipment, instrumentation, analytical methods, work processes, and technologies. The role is accountable for safety, quality, accuracy, and timely completion of work, and collaborates with others to improve laboratory, analytical, and operational performance. The position may involve site-based or virtual work depending on assignment. Some assignments require 12-hour rotating shifts, including nights, weekends, and holidays, as well as overtime. Relocation assistance is not offered. Depending on location or assignment, a Transportation Worker Identification Credential (TWIC) or other site-specific qualifications may be required.

Requirements

High school diploma or GED/equivalent and at least 3 years of relevant laboratory, manufacturing, technical, or process operations experience; alternatively, an associate degree in Process Technology, Chemistry, Biology, or a similar science- or technology-related field.
Ability to work legally in the United States; visa sponsorship or support, including for permanent residency, is not available.
Ability to work the schedule associated with the assignment, which may include 12-hour rotating shifts, nights, weekends, holidays, and overtime.
Ability to work safely in a laboratory, pilot plant, or manufacturing-support environment.
Ability to follow established procedures, technical work processes, safety requirements, and quality systems.
Willingness and ability, with or without reasonable accommodation, to wear required PPE, including eye, hearing, clothing, and footwear protection, and respiratory or fall protection where required.
Ability to stand and walk for extended periods; frequently bend, reach, lift, push, and pull; lift or move materials up to approximately 50 pounds; climb stairs and ladders; perform repetitive-motion tasks; work around equipment, machinery, and hazardous materials; and work in tight or restricted spaces when required.

Nice To Haves

Bachelor's degree in Chemistry, Biology, Chemical Technology, Chemical Engineering, Materials Science, or another related science or technical discipline.
Previous experience in research and development, technical service, an analytical or industrial laboratory, a pilot plant, manufacturing, or process operations.
Experience with analytical techniques such as gas chromatography, chromatography, spectroscopy, titration, or physical property testing.
Experience operating, calibrating, maintaining, or troubleshooting laboratory instrumentation or process equipment.
Experience with electronic laboratory or chromatography data systems such as OpenLab or similar systems.
Experience organizing, analyzing, and summarizing experimental or analytical data.
Proficiency with Microsoft applications such as Word and Excel, and ability to learn new software and electronic systems.
Experience developing or improving test methods, experimental procedures, equipment, or technical work processes.
Strong prioritization, problem-solving, organizational, and time-management skills.
Possession of, or eligibility to obtain, a Transportation Worker Identification Credential (TWIC) for certain site-based roles.
Additional site-specific safety, training, certification, or operating qualifications as required by assignment.

Responsibilities

Support technical teams in the development, testing, optimization, and commercialization of products, applications, and processes.
Safely prepare, conduct, monitor, and document laboratory experiments, analytical tests, pilot plant activities, and other technical work.
Execute routine and non-routine experimental or analytical procedures using established methods and work processes.
Develop experimental plans for review and approval, then execute approved plans.
Perform analytical and physical testing using applicable laboratory instrumentation and techniques, potentially including chromatography, spectroscopy, titrations, and physical property testing.
Operate, monitor, calibrate, troubleshoot, and perform routine maintenance on laboratory instruments, analytical systems, pilot plant equipment, machinery, and related systems.
Monitor equipment, process conditions, instrumentation, and control systems, and respond appropriately to deviations or equipment issues.
Collect, organize, analyze, document, communicate, and archive experimental, analytical, and process data using appropriate electronic systems and software.
Communicate technical observations, results, deviations, and recommendations to technical teams, customers where applicable, and other stakeholders.
Prepare data tables, charts, summaries, and other technical documentation to support studies, projects, and customer needs.
Apply established quality practices to ensure analytical and experimental data are accurate, reliable, and complete.
Troubleshoot analytical methods, instrumentation, laboratory equipment, and process-related issues, working with technical resources to identify solutions.
Support the development, implementation, and improvement of test methods, experimental procedures, instrumentation, equipment, and work processes.
Introduce or support procedures associated with new instruments, methods, equipment modifications, or new equipment.
Develop technical expertise in assigned laboratory procedures, analytical methods, equipment, process operations, products, or applications.
Maintain equipment, calibration, maintenance, and experimental records in accordance with established procedures.
Identify and implement opportunities to improve safety, quality, reliability, productivity, efficiency, data quality, and work processes.
Coordinate activities with laboratories, pilot plants, manufacturing organizations, technical teams, and support functions as needed.
Provide technical support to internal stakeholders and, where applicable, customers for product, application, or technical service needs.
Share technical knowledge and provide guidance or training to team members on established equipment, methods, and work processes as appropriate.
Follow applicable environmental, health and safety, operating discipline, quality, change management, and facility requirements.
Complete assigned technical and safety training and maintain required qualifications for assigned work.

Benefits

Equitable, market-competitive base pay and bonus opportunity, with locally relevant incentives.
Programs supporting physical, mental, financial, and social well-being.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources.
Employee stock purchase programs, subject to location availability.
U.S. Student Debt Retirement Savings Match Program, applying the value of monthly student debt payments as if they were contributions to the Employees’ Savings Plan (401(k)).
Medical and life insurance packages with a variety of coverage options; travel insurance is available in certain countries or locations.
Training, mentoring, work experiences, community involvement, and team-building opportunities.
Role-based workplace flexibility intended to support productivity and personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents, including adoptive and foster parents.
Paid time off to care for sick or injured family members.
Paid time off to support volunteering and Employee Resource Group participation.
Wellbeing Portal for Dow employees.
On-site fitness facilities, depending on location.
Employee discounts for online shopping, cinema tickets, gym memberships, and more.
Some locations may offer transportation allowance, meal subsidies or vouchers, and carbon-neutral transportation incentives such as bike-to-work programs.