R&D Engineer-Human Factors #26-17507

US Tech Solutions•Milpitas, CA

11h

About The Position

This is a senior-level Human Factors Engineer position supporting diabetes care product development. The role involves leading human-factors strategy, usability research, and Human Factors deliverables throughout the hardware-software product lifecycle. The engineer will apply user-centered design principles, conduct usability testing from early prototypes to validation, and synthesize data into actionable insights. This role requires cross-functional collaboration with R&D, Design, Product Management, Regulatory, and Quality to ensure products meet user needs and regulatory standards. Strong communication, executive presence, and an autonomous work style are essential.

Requirements

8-10 years Human Factors/Usability Engineering experience (medical device preferred; regulated industry required)
User-centered design experience
Usability evaluation experience
Risk/safety analysis experience
Hardware, software, or service product experience (at least one required; combination ideal)
Strong HF research background—this is not a design role but a research-driven role
Ability to translate data into insights that influence design and product decisions
Experience working across product development cycles
Strong written communication skills; ability to synthesize findings clearly
Executive presence for customer/vendor interactions
Proven ability to work with multidisciplinary teams that may include other human factors experts
Proven ability to interface with customers in a highly professional manner
Proven ability to apply user-centered design and human factors/usability engineering principles to product research, development, and design; experience in medical device development
Proven ability to quickly assimilate advanced domain knowledge and guide program teams on Human Factors strategy, HF deliverables for program scope, research strategy across the product development lifecycle and successful deliverable completion within project timelines
Excellent verbal and written communication and presentation skills
Team player: navigates complexity of advocating for user needs while building relationships within program teams
Must have regulated industry experience (medical device ideal; health tech/consumer health acceptable)
Reliable, autonomous work ethic

Nice To Haves

Combination of hardware, software, or service product experience is ideal.

Responsibilities

Apply human factors and ergonomics expertise to the definition, design, and evaluation of products within the R&D division of Diabetes Care.
Apply knowledge of human factors principles (human performance and limitations – perceptual, cognitive, motor skills, anthropomorphic) and techniques (knowledge acquisition, user-interface design, usability evaluation) to diabetes care systems product development.
Develop Usability engineering files, Task analyses, and Usability risk analyses.
Conduct Usability testing throughout the product development process, from formative testing of early prototypes through usability validation of final designs.
Develop methods to understand the breadth of user performance and expectations.
Identify meaningful unmet needs and design opportunities.
Influence program teams to respond to study findings and improve overall product solutions to adequately meet user needs.
Develop collaborative working relationships with other functions across the organization, including Design, Product Management, Tech Leadership, regulatory affairs, and design quality.
Advocate for user needs and capabilities and refine product definition and detailed design.
Develop strategies for new product submissions, create submission packages, and respond to questions from regulatory agencies.
Ensure that the company’s usability engineering processes and methodologies meet and surpass the latest expectations of regulatory agencies and provide tangible value for customers and the business.