Quick Service (QSR) Manager

Eataly North America•Short Hills, NJ

7d•$60,000 - $70,000•Onsite

About The Position

Eataly’s bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The Quick Service Restaurants (QSR) Manager assists with supervising and running the day-to-day operations of the QSR counters.

Requirements

High school graduate or equivalent; post-secondary degree preferred
2+ years of lead or supervisory experience in food service
Math skills and ability to handle money accurately
Strong knowledge of steps of service
Excellent communication and problem-solving skills
Knowledge of coffee and coffee production
Knowledge of Italian cuisine and beverage preferred
Knowledge of leading a team of 15+ members
Knowledge of scheduling

Responsibilities

Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly’s operations are running smoothly and high hospitality standards are met
Collaborates closely with the QSR GM and AGM on certain aspects of management including administrative and financial duties
Trains, motivates, mentors and organizes team members
Estimates food and beverage needs, and requisitions or purchases food, beverage, supplies and equipment; receives and checks orders to ensure that they adhere to specifications
Monitors inventory, checks orders and distributes supplies as needed throughout the department
Manages transactions and ensures accurate accounting
Records shift notes and assists with administrative duties such as scheduling when needed
Ensures department complies with all quality, health, safety and sanitation standards
Documents, investigates and resolves employee and guest incidents
Performs other duties as required or assigned