HCVR Quick Service Cook Cashier, Food Court (Full Time; Varied Shift)
About The Position
The Quick Service Cook/Cashier is responsible for preparing and serving quality food, processing guest orders and payments, and delivering exceptional customer service in a fast-paced quick service restaurant environment. This role supports both kitchen and front-of-house operations by preparing food according to established recipes and food safety standards, operating the point-of-sale system, maintaining clean and organized work areas, and ensuring efficient service. When assigned to specific locations or business needs, the Quick Service Cook/Cashier may perform additional duties including assisting with food preparation and service, maintaining proper food temperatures and sanitation standards, managing cash and charge transactions, taking and processing orders, maintaining accurate records, supporting inventory controls, and coordinating guest service requests. The position supports smooth daily operations while ensuring prompt, professional service and compliance with all regulatory, departmental, and company policies and procedures.
Requirements
- Must be 21 years of age or older.
- RASP certification is required.
- Strong guest service, communication, decision‑making, and teamwork skills; able to multitask, prioritize, and work closely with others while remaining adaptable, eager to learn, and receptive to direction.
- Professional appearance with high personal hygiene standards; proficient with Microsoft applications, including Excel; extremely detail‑oriented with a strong work ethic and desire for continued growth.
- Able to remain mobile throughout the casino, stand for extended periods, perform frequent physical movements, lift up to 50 pounds and push and pull up to 300 pounds in a cart, tolerate extreme heat or cold temperatures, have the dexterity to use knives and other hand-held instruments, as well as food preparation equipment, and respond to visual and auditory cues.
- Effective in fast‑paced, high‑pressure environments; able to communicate clearly in English and follow instructions accurately.
- Comfortable working amid varying noise, temperature, lighting, crowds, and air quality (including secondhand smoke), with flexibility to work evenings, weekends, and holidays.
Nice To Haves
- A high school diploma or GED is preferred.
- Six months of food service experience is preferred.
Responsibilities
- Demonstrate the organization’s mission, values, ethics, and service culture through daily actions and interactions.
- Support departmental goals by following established procedures, standards, and work practices.
- Identify basic issues or inefficiencies and communicate them to supervisors to support continuous improvement.
- Perform daily tasks accurately, efficiently, and in accordance with departmental procedures and quality standards.
- Follow direction on task assignments, workflow priorities, and operational requirements to support smooth operations.
- Maintain compliance with policies, safety guidelines, and regulatory requirements, reporting concerns promptly.
- Use resources responsibly by minimizing waste, following inventory procedures, and maintaining proper documentation.
- Meet performance expectations related to productivity, accuracy, and service quality.
- Support process improvements by adopting new procedures and providing feedback when requested.
- Provide friendly, professional, and responsive service that reflects the organization’s brand and service expectations.
- Assist guests, Team Members, or internal partners promptly and courteously, escalating concerns when needed.
- Help maintain a clean, organized, and welcoming environment that enhances the overall experience.
- Contribute to a positive, respectful, and collaborative work environment through teamwork and open communication.
- Participate in training and skill‑building activities to support personal growth and job proficiency.
- Demonstrate reliability, accountability, and professionalism that strengthen team performance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
