Quick Lube Technician

Acura of Little Rock•Little Rock, AR

8d•Onsite

About The Position

The Quick Lube Technician maintains, inspects, and repairs vehicles in a dealership service bay and provides accurate information to service managers, technicians, and service advisors about vehicles processed by the company. The technician performs maintenance and repair work according to repair orders and dealership and factory standards, conducts vehicle inspections, communicates recommended work, documents completed work, and helps maintain an orderly and safe shop. The role also includes customer service, ongoing technical learning, and supporting senior technicians and service-drive operations.

Requirements

Work experience related to lube technician duties.
Knowledge of automotive lube technician skills.
Understand the importance of confidentiality and maintain it.
Understand and follow work rules, policies, and procedures.
High school diploma or equivalent.
Must be able to remain in a stationary position 50% of the time.
Frequently climb and stoop, kneel, crouch, or crawl.
Frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.
Vision abilities required include close, distance, color, peripheral, and depth perception, and the ability to adjust focus.
Motor vehicle record, drug screen, and background checks are required.

Nice To Haves

One or more years of experience as an automotive lube technician is preferred.

Responsibilities

Perform vehicle repair and maintenance work listed on repair orders efficiently and accurately, in accordance with dealership and factory standards.
Conduct multi-point inspections and complete required paperwork and inspection sheets.
Make recommendations that support vehicle safety and reliability, and communicate additional service needs to service advisors.
Follow up with appropriate parties to ensure customer needs are met.
Check tire pressure against vehicle requirements and install tire caps.
Drain and refill engine oil according to manufacturer requirements; add water to radiators and batteries as needed.
Replace oil and air filters as specified on repair orders.
Balance and rotate tires as specified, and torque every lug bolt.
Follow company safety procedures and avoid exposure to fumes, dirt, and harsh chemicals.
Provide excellent customer service and prioritize the customer’s perspective.
Keep the shop clean by emptying trash, sweeping and mopping floors, and emptying used-oil containers.
Communicate regularly with the parts department and service advisors to manage production and customer communication.
Diagnose vehicle malfunctions and perform repairs when authorized by the customer.
Document work performed on each vehicle’s repair order.
Maintain an inventory of normal technician tools that are not inventoried as department special tools.
Stay aware of factory technical bulletins and participate in factory-sponsored training as appropriate.
Road-test vehicles as needed to ensure quality work.
Deliver vehicles to the carwash area after repairs are completed.
Comply with company safety policies and procedures.
Assist senior technicians and support workflow, service-drive flow, and lot organization as needed.
Continue learning new technical information and techniques.
Conduct business ethically and professionally.
Perform other job-related duties as assigned.
Maintain a professional appearance in accordance with the employee handbook.
Maintain an organized, safe, and clean shop area.
Arrive on time and work the required shift.
Follow supervisor instructions, interact effectively with coworkers, and receive supervisor feedback positively.