Quick Lube Service Advisor

Rhinelander Auto GroupRhinelander, WI
Onsite

About The Position

As a Quick Lube Service Advisor, you will own our customer’s experience in the Quick Lane. You are the first point of contact with our customers and will be well-versed in product offerings, scheduling appointments and customer service. From greeting vehicle owners at the desk to explaining their maintenance needs, our Quick Lube Advisors are true professionals who enjoy helping others. Training will be provided and we welcome individuals who are new to the automotive industry!

Requirements

  • Organized and friendly personality
  • Demonstrated ability to manage others
  • Time management skills
  • Fantastic communication skills with your customers
  • Professional, well-groomed personal appearance
  • Willing to submit to a pre-employment background check & drug screen
  • Must possess a valid driver's license
  • Must have a satisfactory driving record

Responsibilities

  • Oversee flow of Quick Lube.
  • Ensure that customers receive prompt, courteous, and effective service.
  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.
  • Provide support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.

Benefits

  • Health Insurance with HSA
  • Dental Insurance
  • Vision Insurance
  • Legal/ID Shield
  • Life Insurance (Employer paid to $30,000)
  • 401k and/or Roth with Match
  • Assurity Supplemental Insurance
  • Paid Training
  • Paid Vacation
  • Paid Holidays
  • Positive Work Environment
  • Flexible Work Schedule
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