Quick Lane Technician Supervisor

Apple Ford Apple Valley•Apple Valley, MN

2d•Onsite

About The Position

Apple Autos is seeking an experienced Quick Lane Technician Supervisor to lead their fast-paced, high-volume Quick Lane operation. This is a key leadership role that bridges management and hands-on technicians, ensuring preventive maintenance services are delivered efficiently, safely, and to the highest dealership standards. The ideal candidate is a motivated automotive leader who thrives on developing people, improving workflow, and delivering excellent customer experiences.

Requirements

Previous leadership, foreman, or supervisory experience in a Quick Lane or automotive service department (preferred)
Strong knowledge of preventive maintenance and light repair services
Ford and/or ASE certifications strongly preferred
Excellent communication, organization, and leadership skills
Ability to thrive in a fast-paced, high-volume environment

Responsibilities

Lead, coach, and motivate technicians and advisors to meet productivity, quality, and customer satisfaction goals.
Manage daily shop flow by dispatching work effectively to maximize efficiency and reduce wait times.
Serve as a technical resource by assisting with complex diagnostics, repairs, and problem-solving as needed.
Inspect completed work to ensure adherence to factory specifications, dealership standards, and safety requirements.
Support service advisors in resolving customer concerns quickly and professionally, ensuring clear communication throughout the service process.
Enforce OSHA standards, environmental regulations, hazardous waste procedures, and overall shop safety practices.
Onboard new hires and provide ongoing training to keep the team current on procedures, tools, and best practices.