Quick Lane Service Advisor

Luther North Country Ford•Coon Rapids, MN
•Onsite

About The Position

Busy Ford Dealership has opening for Part-time Quick Lane Service Advisor. In this role candidates will greet customers and generate repair orders. Candidate will review Ford Factory Maintenance requirements with customer and will determine scope of visit. Candidate will manage transaction providing initial promise times and updates throughout the transaction. Candidate needs to be proficient using computer software to generate and close repair orders. Candidate will answer incoming phone calls and assist with customer questions. This is a part-time opportunity and a great way to begin a Dealership career. Dealership Management System software training will be provided.

Requirements

  • Proficient using computer software to generate and close repair orders

Nice To Haves

  • Dealership Management System software training will be provided

Responsibilities

  • Greet customers
  • Generate repair orders
  • Review Ford Factory Maintenance requirements with customer
  • Determine scope of visit
  • Manage transaction providing initial promise times and updates
  • Answer incoming phone calls
  • Assist with customer questions
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